Monday, January 30, 2012

Known issue: The communication service is not registered on 64-bit version of Windows

We were reported by our customers about installation issues of Bopup Communication Server software on 64-bit versions of Windows system. It seems the Setup Wizard cannot add and register the communication service module which is a part of the IM server software. That service accepts all incoming connections from instant messengers so if it is not running that causes a big trouble for all communications: IM is not possible!

We discovered that this may be an issue with current user's credentials in Windows system. In order to sure that the setup has appropriate rights to install and register the communication service you have to run the installation package with administrative rights. It is easy to do, just right-click on the setup file and select "Run as administrator" from the context menu.

But here is another issue: Windows Exporer does not show such menu option for MSI setup files, this is only available for EXE, BAT and other extensions of files. So you need to download this batch file and put it into the folder with the MSI setup package of Bopup Communication Server. Then right-click on the batch file and select "Run as administrator" menu and confirm selection.

You can also launch the setup without having to download the batch file above. Go to Start menu and type cmd and do not press Enter button. The cmd.exe should appear on the top of the menu. Right-click on it and select "Run as administrator". This will run the command prompt with administrative rights. Then navigate to folder with the MSI package. Type msiexec /i to run the installation.

Please note that this instruction is required only for 64-bit systems of Windows. If you have 32-bit version then you can run the Setup Wizard in a regular mode.

Friday, January 13, 2012

Bopup Communication Server: try for longer and pay less

We are proud to announce that new version 4.0.7 of Bopup Communication Server comes with great benefits.  We know that many companies and offices require a little more time to install, setup the server software and deploy client instant messengers. So we decided to extend standard trial period to give new customers more time to evaluate and test the IM software. And the new version of the communication server extends trial period from default 30 up to 45 days!

Another great news is the cost of the messaging server. We reduced the price of the application and now it costs only $190 US! Pay less and try for longer!

Download Bopup Communication Server version 4.0.7 with a 45-day FREE trial

Wednesday, January 11, 2012

BOPUP.DE: German version of our website has been re-designed

We have applied a new design for our german version of www.bopup.de website. Now it looks like our primary website at www.bopup.com and russian version at www.bopup.ru You can let us know what you're thinking on the new design and please report any issues you may found.

Sunday, January 1, 2012

New version of the communication server improves and fixes security issues

In the latest days of the past 2011 year we released new version 4.0.4 of Bopup Communication Server. The new version adds an useful function which also closes an important security issue. That function is a password that can be set up on the communication server to allow or permit a remote administration of the IM server.

Prior versions of the communication server did no have any security functions and the Management Console could be installed on any computer in the Administrative Mode to manage and control an existing instance of Bopup Communication Server.

In order to enable the password proptection open the Options dialog box in the console and go to the "Interface" tab.

Click the "Allow remote management of this instance of the communication server" check box if you want to permit remote management of your IM server. Then enter a password that should entered in the remote console and in the Setup Wizard to protect your communication server.

Now the Setup Wizard asks for security password if the Management Console is installed in the Administrative mode to manage an existing installation of the communication server. That password must be entered on the page which asks for the name/address of the IM server.


The same password is asked when the remote Management Console starts. You can save the password by checking the "Remember this password on the next startup" option.


Please note that communication service on the server computer must be started during installation/startup of the console on remote computer.

Download Bopup Communication Server version 4.0.4