Tips & Tricks: How to reinstall Bopup Communication Server

This post explains issues and describes how to reinstall Bopup Communication Server software on the same computer. Since the communication server uses a SQL server database and can be also installed with built-in MSDE 2000 package (Microsoft SQL Server Desktop Engine) then it is required to do some operations manually after uninstall of the IM server software and before installing it again.

Below is a step-by-step instruction that helps to reinstall Bopup Communication Server on the same machine. Please note that this guide is valid only if the IM server was installed with MSDE 2000 software:

Step-by-step instruction on reinstalling Bopup Communication Server using built-in MSDE 2000: 

1. Uninstall Bopup Communication Server from "Add/Remove Programs" panel.
2. Uninstall Microsoft SQL Server Desktop Engine from "Add/Remove Programs" panel.
3. Go to "Program Files" directory and remove "Microsoft SQL Server" subfolder from there.
4. Reboot the computer if needed or to ensure that no any existing data will remain.
5. Start the setup package of Bopup Communication Server.

There some differences if the communication server uses existing Microsoft SQL Server that is running on the same computer or externally. In that case both "BCS40" database and "bcsadmin" user login must be removed from SQL server using management tools. The subsequent installation of Bopup Communication Server will create the database and SQL login again otherwise if that data remains on the SQL server this will cause errors.

Step-by-step instruction on reinstalling Bopup Communication Server using external SQL server:

1. Uninstall Bopup Communication Server from "Add/Remove Programs" panel.
2. Remove "BCS40" and "bcsadmin" login name from the SQL server.
3. Reboot the computer if needed or to ensure that no any existing data will remain.
4. Start the setup package of Bopup Communication Server.