Wednesday, August 22, 2012

Our Live Chat support is now working again

We glad to inform customers and visitors that Live Chat sales & support is now available again on our websites. The Live Chat messenger stopped working about 1 month ago due to Microsoft's platform issues and we were not able to response to inquiries and questions via website messenger form. Anyway now it is working again that gives another way to reach us more quicker and faster.

Tuesday, August 21, 2012

New update of Bopup Communication Server is available

Bopup Communication Server version 4.0.14 is now available for download at http://www.bopup.com/downloads/ This is a minor update of the software but it comes with some great improvements.

What's new:

Added option to protect with password a launch of local Management Console

As you know you can manage your communication server remotely from another computer. It is possible just enable appropriate option and protect the sever with a secure password that must be entered during installation of remote Management Console and it's connection to the running instance of the IM server. But now a local installation of the console can be also protected. This version adds a new setting in the Interface tab called "Password protect launch of local Management Console" that asks for the password each time when you run your local Management Console. It is useful if the server computer is shared with users and they can work on it directly or via Terminal Services.


The new option is available only if remote management of the IM server is currently enabled.


Added ability to edit built-in and non-removable @BUILTIN_SENDER account on the IM server

This version of the communication server bring the built-in @BUILTIN_SENDER user account visible for editing in Management Console. This account is used by the server to send News messages and private messages to users and groups from the console. Some users asked us to change it's name because there was no option to change the account details or account name. Now this account is available in the console and you are able to add first and last names, edit it's descriptions, etc. Please note that the account cannot be deleted, disabled, renamed or moved to another Organizational Unit from the "_Default". The main idea was to make the sender name more friendly when it is showing in the messenger clients.


Fixed error in the Setup Wizard that occurs when only the Management Console is installed on Windows 64-bit systems

Version 4.0.14 of Bopup Communication Server also fixes setup error if only the Management Console is installed for remote control of an existing communication server. The error occurred only on Windows x64 platforms on the page of the Setup Wizard that asks the server address and password for connection.


Download the latest version of Bopup Communication Server

Sunday, August 19, 2012

Annual cost for Upgrade Service is reduced for a small amount of the IM clients

Great news for small-size companies! We reduced the cost for Upgrade Service subscription for our customers who bought a small amount of the instant messengers. Now the annual fee for 10 and up to 20 IM clients is only $55 US. This cost includes upgrades to new versions of the starting from 2nd year. We reduced this price from 125 USD for companies that applied our offer for small-size companies and got the communication server at no cost. 

Wednesday, August 1, 2012

Live Chat is temporary unavailable

We have discovered that Live Chat application on our website at www.bopup.com is unavailable in the past few hours. We think that this is a Microsoft issue because Live Chat function is based on Windows Live Messenger service. We cannot say when it will start working again, and our apologizes for this problem.

Please notice that only website messenger form is temporary not working. Our toll free US/Canada phone within support and sales e-mails work as well.