Showing posts with label account name. Show all posts
Showing posts with label account name. Show all posts

Saturday, June 13, 2015

IM Server fixes autorization of Android clients if Windows Authentication is enabled

We released a priority update for the communication server that fixed problem with accepting the Android clients if Windows Authentication is enabled for user accounts. It seems that the IM server had a bug that did not allow to connect from Android devices under the same account name used by a user in desktop messenger. We strongly recommend to update an existing server software to version 4.3.17 to avoid this issue.

Download Bopup Communication Server version 4.3.17 — Enterprise-level IM & Chat software for offices

Monday, February 23, 2015

Useful update of the communication server software

We released Bopup Communication Server version 4.3.11 that comes with useful improvements and updates. It also solves the issue explained in the recent post when Android app is unable to connect if Windows Authentication is used for the user account. See detailed information on changes in this version below.

What's new:

Added function to set a password for a user manually if Private login/password authentication is used
The server console added an option to set a password for the account if third-party authentication is used. That's too useful addition because our customers asked about this function for a long time. So now it is possible to change password for the account manually through account properties window and not only to reset it in order to force the user to create a new one by himself.

Added ability to use same IM account name on Android messenger app even if Windows Authentication is enabled
Another important change is about support of the messenger application for Android platform. Prior versions of the IM server required to have different accounts for the same user if the software works on Windows domain network. Or change the authentication for that user to Private login/password mode. The latest version of the server now supports using the same IM account on different devices, and use Windows Authentication on desktop messenger and Private login/password for Android app.

Fixed issues with checking new updates
We were reported that the console did not check for updates correctly and even brought a connection error message. That forced us to discover several issues and one was in our website since May 2014! Now everything works as it should and properly.

Download Bopup Communication Server version 4.3.11

Thursday, October 23, 2014

Major updates of the IM client applications

Great updates of the instant messenger software are available! We released Bopup Messenger version 6.4 and Bopup Observer 5.4 which come with a huge number of changes, bug fixes and improvements.

What's new:

Great changes applied to displaying conversations 
Many improvements and additions occurred in formatting conversation dialogs. We changed colors both for sender's and recipient's titles that include name and time. Blue and red colors have been removed and we started to use neutral gray color to mark headers.

Now each single message in the conversation is separated with an empty string that allows to easily find a recent message among others.

In addition if offline or message to multiple users is sent then that notification text is shown using small font with italic style applied. When offline message is received then appropriate notification is appended to the end of the message in the similar format instead of beginning of message.

File Transfers become visible in conversations too
Another great addition is about incoming and outgoing file transfers that are shown in conversation within instant messages. Information on completed transfers is also instantly shown in conversations.

Empty break lines are removed from messages
The latest version of the messenger client now checks and removes empty strings from the end of messages. This is a useful update that applies to a friendly look of conversations.

Message History dialog fixed issue with invalid symbols shows between selected conversations
Another weird issue was displaying "strange" symbols in Message History if one or multiple items have been selected in the result list. We found out what happened and resolved that error.

OverwrittenAccount option is never ignored even the IM server requires Windows Authentication
Both IM clients support a feature that makes possible to override current account in Windows that would be used by application. That can be done using OverwrittenAccount value under application root in the registry. This tricky option allows to connect to the communication server using different user name but when the IM server requires Windows Authentication then the overwritten account is reverted back to current user ID. The latest versions of the instant messaging clients fix this issue.

Download Bopup Messenger version 6.4 and Bopup Observer version 5.4

Sunday, September 28, 2014

Minor update of the Android app

A minor update of Bopup Messenger for Android platform is released and it's version 1.0.6 beta is available. This release added support for notification when the communication server interrupts the established connection if another user enters to the IM network from Windows PC or Android device using the same account name. In that case the messenger app disconnects from the IM server and shows an appropriate message event.

Download Bopup Messenger for Android version 1.0.6

Thursday, September 4, 2014

Prevent exceeding concurrent connections when a connected user enters to the IM from another place

Sometimes users may forget to log out or close the messenger client when they go to another PC and log to the instant messaging network again from the new location. Of course concurrent users are supported but at the same time this will increase the amount of overall users in the IM system and as result may exceed the number of concurrent users supported by the server license.

New version 4.3.7 of Bopup Communication Server added function to disconnect current connected user when he enters to the IM system from another computer/device. To enable this and log out a previously connected messenger use option called "Automatically close existing session on a new connection" that is on the Authentication tab of the Options dialog box.


It is highly required to update the messaging client too in order correctly recognize occurred disconnect because prior versions of the messengers would try to reconnect to the communication server that would cause issues.

Download Bopup Communication Server 4.3.7, Bopup Messenger 6.3.7 and Bopup Observer 5.3.7

Tuesday, November 26, 2013

Tips & Tricks: How to override current user account to use it in the messenger

We already described in the past a similar situation and advised to use Private login and password as a personal  authentication for a user if he needs to do not use his current logon name in Windows. Read that article at Tips & Tricks: How to get users connected under different IM accounts if they have the same Windows logon name

That solution works fine but sometimes it is required to keep existing authentication and just override user account name. For example, a user can be renamed in Windows but the system is continued using his old logon name everywhere except Welcome screen. And there is no bug because user account must be migrated but not renamed if we want to use a new logon name in Windows and installed applications. There are also many useful and helpful articles on the net that explain that Existing user account names: Don't rename them, migrate them. But anyway, if we only renamed the user how to force the messenger to use his new logon name? That's possible!

Starting from earlier versions both Bopup Messenger and Bopup Observer support a hidden option in system registry that allows to overwrite current user account that would be used by the IM client. The setting named "OverwrittenAccount" and must be created in application's root under HKCU key:

[HKEY_CURRENT_USER\Software\B Labs\Bopup Messenger]
"OverwrittenAccount"="desired-im-account"


where "desired-im-account" is the new user name that would override his current name in Windows. This solution works perfectly if Simple authentication is enabled on the communication server and using it a user will be able to continue connect to the IM server smoothly and fast like he logged prior renaming the account.

You can also download the registry file from our website, modify and apply it on users' computers http://www.bopup.com/files/override-account.reg