Showing posts with label article. Show all posts
Showing posts with label article. Show all posts

Tuesday, November 26, 2013

Tips & Tricks: How to override current user account to use it in the messenger

We already described in the past a similar situation and advised to use Private login and password as a personal  authentication for a user if he needs to do not use his current logon name in Windows. Read that article at Tips & Tricks: How to get users connected under different IM accounts if they have the same Windows logon name

That solution works fine but sometimes it is required to keep existing authentication and just override user account name. For example, a user can be renamed in Windows but the system is continued using his old logon name everywhere except Welcome screen. And there is no bug because user account must be migrated but not renamed if we want to use a new logon name in Windows and installed applications. There are also many useful and helpful articles on the net that explain that Existing user account names: Don't rename them, migrate them. But anyway, if we only renamed the user how to force the messenger to use his new logon name? That's possible!

Starting from earlier versions both Bopup Messenger and Bopup Observer support a hidden option in system registry that allows to overwrite current user account that would be used by the IM client. The setting named "OverwrittenAccount" and must be created in application's root under HKCU key:

[HKEY_CURRENT_USER\Software\B Labs\Bopup Messenger]

where "desired-im-account" is the new user name that would override his current name in Windows. This solution works perfectly if Simple authentication is enabled on the communication server and using it a user will be able to continue connect to the IM server smoothly and fast like he logged prior renaming the account.

You can also download the registry file from our website, modify and apply it on users' computers

Friday, April 13, 2012

Microsoft SQL Server 2012 is fully supported by Bopup Communication Server

We glad to inform our users and partners that the setup of Bopup Communication Server has been tested on Microsoft SQL Server 2012 Express edition. Since that is the latest version of the SQL Server software from Microsoft then it is important to ensure that the server is fully supported by our IM server. The setup went fine with no issues.

We also updated our Step-by-Step Guide to Install Microsoft SQL Server 2005/2008/2012 Express Edition as a Host Database Server for Bopup Communication Server and added SQL Server 2012 to the list of supported versions. The download links for SQL Server 2005 and 2008 were also changed and now point to Microsoft SQL Server 2005 SP4 and Microsoft SQL Server 2008 SP3 setup packages.

Friday, March 16, 2012

Could Secure Instant Messaging Software Boost Your Business?

You'd be forgiven for thinking that instant messaging software is the sole domain of teenagers who want to chat to their friends — it happens a lot, after all — but there are actually a great many ways that a business can benefit from IM software. More specifically, an instant messaging suite that offers secure intra-office communication along with other features like file sharing and storage. Whether the business sells golf shoes or offers consumers a credit card transfer, IM can help. If you run a business or simply work in an office-based one, consider the amount that you use email over a given day or week. Hours and hours can be spent simply tapping emails back and forth to hammer out issues and discuss projects — but instant messaging offers a far more immediate solution. Rather than having to wait minutes or hours for replies, correspondence is sent in a matter of seconds. Provided each party is present at their end, an IM meeting can be a much quicker and more efficient way to organise a business. Let's take a look at some more ways that a secure IM solution could help give your business a shot in the arm.

Instantaneous communication wherever you are

While it's true that emails can now be received on phones and other mobile devices, for example if O2 mobile operator is used, there's nothing that has quite the same immediacy as an IM chat — except of course a face to face one. But at those times when a meeting like this isn't possible, IM can step in and fill the void. And with a secure solution like the Bopup Instant Messaging Suite, you can feel completely sure that all of the things you're talking about are in the strictest confidence. One of the major downfalls of popular IM clients is that they are susceptible to intrusion from malicious hackers and so on; with a bespoke IM system, your company can keep all of its IM communication within the walls of the business.

On-the-fly file sharing

Nothing is more frustrating than needing a file in the middle of a meeting, then having to walk all the way across an office or up and down an elevator just to find it. With a secure IM system at your business, you can send and receive files in a completely secure way. So no matter what you need, you can get it sent to you right away. This is particularly handy during meetings when files may need to be called upon at a moment's notice. Many IM suites also include a secure file system to keep all sent and received documents safe. When the risk of external interference is removed by running the IM software on a LAN or WAN, there comes an added benefit — the peace of mind of those in charge of running the business and securing business-critical information.

Message logging, accountability and tracking

Running a business is all about efficiency, so it's always useful when staff can track their progress. With a secure IM system like the Bopup Instant Messaging Suite, all messages can be logged on file. This means that managers or users can look up past chats and files that they've dealt with to double check details. Accountability is also important for businesses, so with everything tracked by an IM system, it's easy to see exactly who said what and when. All of these options need to be flexible, of course, so you can turn them on or off at will on most secure IM clients.

As you can see, chatting via IM is for far more than arranging birthday parties and social events — it can be used to genuine business advantage. It can make all communications within an organization centralized, and ensure that files are safe and secure at all times. With the flexibility offered by the options in a system like the Bopup Instant Messaging Suite, any business can turn the software into an invaluable tool for streamlining their processes and optimizing their intra-office communications. Whether they need to use it to encourage communication between colleagues, or they want to start optimizing meetings by holding them in virtual meeting rooms, a secure instant messaging solution can really help.

Monday, March 5, 2012

Tips & Tricks: How to reinstall Bopup Communication Server

This post explains issues and describes how to reinstall Bopup Communication Server software on the same computer. Since the communication server uses a SQL server database and can be also installed with built-in MSDE 2000 package (Microsoft SQL Server Desktop Engine) then it is required to do some operations manually after uninstall of the IM server software and before installing it again.

Below is a step-by-step instruction that helps to reinstall Bopup Communication Server on the same machine. Please note that this guide is valid only if the IM server was installed with MSDE 2000 software:

Step-by-step instruction on reinstalling Bopup Communication Server using built-in MSDE 2000: 
  1. Uninstall Bopup Communication Server from "Add/Remove Programs" panel.
  2. Uninstall Microsoft SQL Server Desktop Engine from "Add/Remove Programs" panel.
  3. Go to "Program Files" directory and remove "Microsoft SQL Server" subfolder from there.
  4. Reboot the computer if needed or to ensure that no any existing data will remain.
  5. Start the setup package of Bopup Communication Server.
There some differences if the communication server uses existing Microsoft SQL Server that is running on the same computer or externally. In that case both "BCS40" database and "bcsadmin" user login must be removed from SQL server using management tools. The subsequent installation of Bopup Communication Server will create the database and SQL login again otherwise if that data remains on the SQL server this will cause errors.

Step-by-step instruction on reinstalling Bopup Communication Server using external SQL server:
  1. Uninstall Bopup Communication Server from "Add/Remove Programs" panel.
  2. Remove "BCS40" and "bcsadmin" login name from the SQL server.
  3. Reboot the computer if needed or to ensure that no any existing data will remain.
  4. Start the setup package of Bopup Communication Server.

Monday, December 20, 2010

Tips & Tricks: How to copy and move Bopup IM clients to another location with no setup

This article explains and answers to the question:

Are the instant messengers, both Bopup Messenger and Bopup Observer, portable IM software?

We agree that we did not explain and throw light on this question before. We forget to say that our client-side messengers are portable software so you can copy and move Bopup Messenger and Bopup Observer applications to another folder on a hard drive, shared network location, USB flash drive or move the software to another computer/workstation and get the messengers working with no any setup and configuration.

In order to do this you need to copy/move all the files/directories from installation folder of the instant messenger. First, find and locate the installation directory of the program.

By default Bopup Messenger has it's installation folder located at <DRIVE>\Program Files\Bopup Messenger and for Bopup Observer that folder can be found at <DRIVE>\Program Files\Bopup Observer

A list of files and directories in installation folder of Bopup Messenger:
Resources\ (folder)

Copy all entries of that directory or that folder in full to any other location on a local, remote computer or a flash drive. Run the executable file (bopup.exe or observer.exe) to launch the instant messaging application.

Please note that all settings and options stored in system registry and installed via the setup.ini file including downloaded branding logo will be lost if you move the messenger to another computer. If you just move the messenger to another folder on the same computer and run it under the same Windows user account then all the settings are saved and restored.

Friday, December 3, 2010

Guide on installing MS SQL Server 2005 has been updated and appended

Our Step-by-Step Guide to Install Microsoft SQL Server 2005 Express Edition as a Host Database Server for Bopup Communication Server that is available on our websites has been updated. This guide helps to install and setup MS SQL Server 2005 Express Edition on a computer in order to use it as a database server. Since MSDE 2000 software (shipped with the setup package of Bopup Communication Server) is not supported by latest versions of Windows then you cannot install and use it on Windows 2008/Vista/7 operational systems and higher. In order to run Bopup Communication Server on these systems you should install MS SQL Server 2005 Express Edition first.

This guide has been appended with information about SQL Server Browser service. This service, part of the SQL Server 2005, should be started if you plan to connect and manage the IM server remotely. It is also required if the communication server is installed on another computer, i.e. if both the SQL Server and Bopup Communication Server are running on different workstations.

Below is the information that has been added to the guide.

You need to configure a little SQL Server 2005 after it's installation will complete. You should enable TCP/IP protocol for it, start the SQL Server Browser service and add the SQL service to Windows Firewall exceptions list.

Start the SQL Server Configuration Manager from the "Start -> Programs -> Microsoft SQL Server 2005" menu. Then open the "SQL Server 2005 Network Configuration" and select the "Protocols" in the left tree. You must enable TCP/IP protocol and then start the SQL Server Browser service to allow connections from Bopup Communication Server to the SQL server and also to support remote connections to the database if you will install the Management Console of the communication server to administrate the IM server remotely. Select and right-click on the TCP/IP protocol in the list and select "Enable" item from the popup menu.

To start the SQL Server Browser service click the "SQL Server 2005 Services" in the left tree and double-click on SQL Server Browser, the Properties window will show up. Move to Service tab and change Start Mode to Automatic. Therefore, the service will be start automatically when the computer starts. Click OK to apply changes. Back to SQL Server Configuration Manager, right-click on SQL Server Browser on the right window and select "Start" to start the service.

Then restart the Microsoft SQL Server service from the console or reboot computer to apply changes.

Our guide on installing the SQL Server 2005 Express Edition is also valid and can be used for Microsoft SQL Server 2008. You can access the step-by-step guide at

Friday, November 26, 2010

Tips & Tricks: How to get users connected under different IM accounts if they have the same Windows logon name

We get a lot of requests and inquiries from our customers and clients that ask us regarding our software and its functions. Sometimes the customer explains his situation which he want to get resolved or avoided with Bopup instant messaging products. Since the products have rich functionality and options so it is possible to set up and tune the software in most cases. You can find some answered and solved requests here, in our blog, under the "Tips & Tricks" label.

How to get users connected under different IM accounts if they have the same Windows logon name

Sometimes users on the network enter to Windows under the same logon ID, for example "Administrator" account name. If you install and use the communications server you need to separate that users and give them different and unique names in order to contact them personally and to allow the users to communicate with others.

It is possible to do that. You should create new users on the communication server with different logon (account) names and set a personal authentication method for each user.

In addition to the global Authentication Mode that you can find in the Options window of the Management Console you can set up an authentication method for each account personally. Get the properties of the user account on the server and go to the Authentication tab. Then enable the “Use personal authentication method” check box and choose an appropriate mode to authorize the user.

Now let's return to our question and our situation. In order to accept connections from the same Windows logon ID, let's call it "Administrator", as different users on the communication server you should delete (or rename) the “administrator” account on the IM server and create new user accounts with any other names. Those accounts can have any names like user’s e-mail address or something else. And for each newly created account you should specify a personal authentication with the “Private login/password” mode (if the IM server uses Windows Authentication). When your users with the “Administrator” Windows logon ID will connect to the communication server then messengers will show the Login tab in their interface to allow the users to enter their private login and password to enter to the IM network.
By the way if you only disable the “administrator” user account on Bopup Communication Server then your users with such Windows logon name will not be able to proceed because the messenger will display an error message that the account is disabled on the server and the login interface will not be shown.

Thursday, November 18, 2010

A really great review of Bopup Messenger on

 "Thanks to the internet we can easily communicate with one another in real-time. This is mostly done via messenger applications, like Yahoo! Messenger or Windows Live Messenger. But what if you do not have access to the internet? What if all you have is a local network, with limited or restricted access to the internet? How do you communicate with others on the network in real-time?

Why you use the right piece of software of course. And the right piece of software in this situation is the B Labs Software-developed Bopup Messenger. This application, as its name so adequately points out, is a messenger. Unlike Yahoo! Messenger for example, it doesn’t need an internet connection; it works over the local network, making it a good choice for office environments where people need to communicate but don’t necessarily need access to the internet." 

Read a good written review of Bopup Messenger product at 

Tuesday, September 14, 2010

FAQ on Bopup IM software has been appended with 2 new questions/answers

Our FAQ section at added new questions and answers that briefly overviews the new functionality of the server and messengers.

The first question sounds: Can instant messages be sent from the communication server using a command line interface? An answer contains a brief information on bcscmd.exe command line utility which is designed to send personal and group messages from external applications and programs.

The second answer is related to the folowing question: Is it possible to distribute and install the messengers with a built-in brand/company logo? This information belongs to new function supported by the instant messengers when a custom BMP image with the brand-logo.bmp filename can be simply placed near an MSI setup package in order to be distributed, installed and shown in the messenger as a common branding logo.

These questions and FAQ section are also available to Russian clients and customers at

Tuesday, June 15, 2010

How to migrate and move database to a new SQL server

New article is available on our website at Step-by-Step Guide to Migrate and Move Bopup Communication Server Database to a New Microsoft SQL Server. This article contains a detailed guide on how to backup an existing SQL database of Bopup Communication Server and restore it on the same or new Microsoft SQL Server.

We understand how important to save all users data, if you are going to reinstall your communication server software. This guide will be also useful if you want to move your existing SQL database of Bopup Communication Server to a new SQL server.

Wednesday, June 9, 2010

How to install Microsoft SQL Server 2005 Express Edition as a host database server

We glad to inform that new article is available on our website at This article describes a step-by-step information how to install and configure Microsoft SQL Server 2005 Express Edition as a host database server for Bopup Communication Server.

Since MSDE 2000 (Microsoft SQL Desktop Engine) is not supported by Windows Vista and later versions of Windows then you cannot install a built-in SQL server that ships with our communication server package. The new article contains detailed step-by-step instruction on downloading, installing and configuring Microsoft SQL Server 2005 Express Edition prior installation of Bopup Communication Server. Screens are also included! Hope this article will be useful for many users and customers.

Step-by-Step Guide to Install Microsoft SQL Server 2005 Express Edition as a Host Database Server for Bopup Communication Server