Showing posts with label communications server. Show all posts
Showing posts with label communications server. Show all posts

Friday, October 13, 2017

Rebrand IM clients using the new versions of Bopup IM software

We release major updates Bopup Communication Server, Bopup Messenger and Bopup Observer software. The new versions introduce an enhanced functionality that allows to rebrand instant messengers from the server console and remove Bopup brand from the name of IM clients.

We implemented this according to many requests of our customers and because we also understand an importance of visual integration for the software that is used by employeers day by day. According to this the Bopup brand can be changed to any other brand name such as company/organization name, etc.

The rebrand function is now available in Management Console of IM server
Additional information can be also found in IM Client Branding document in the Online Help section that is also available in Russian language.

The rebrand function depends on a software license and it is available for free only to new customers during their 45-day evaluation period. Existing customers should pay additional cost depending on a total amount of client messengers they own to obtain the access to this function.

Download Bopup Communication Server 5.2, Bopup Messenger 6.9 and Bopup Observer 5.8 — The IM suite for secure and efficient real-time messaging over office LAN and Internet

Sunday, August 13, 2017

Known issue: The service returns error #1053 on start attempt

There is a possible issue with starting the service module of Bopup Communication Server that can bring error #1053 and fail to start. This issue usually occurs after installing latest Windows updates upgrading OS to recent Windows 10 or Windows 2012. In most cases the service must be re-registered in the system again that fix the problem. The information below contains steps on how to do this.

1. Access the instalation folder from a command line interface. Open Command prompt (CMD command in Start menu) under Administrative rights and navigate into installation folder of the IM server. By default the service is installed to \Program Files (x86)\Bopup Communication Server. So the command must be the following:

cd \Program Files (x86)\Bopup Communication Server

2. Unregister the service module by executing the following command:

bcssrvc /unregserver

Then ensure that Bopup Communication Server has dissappeared from Services list in Windows.

3. Register the service again by using the following command:

bcssrvc /service

Check that the Bopup Communication Server has been added to the Services list.

4. Close the command prompt window, launch the Management Console of the communication server and start the service.



Saturday, August 12, 2017

Update of the Bopup IM suite

New versions both of the IM clients and the instant messaging server are available.  There are minor version updates but they come with useful improvements and changes.

What's new

Login action using Enter key
Both Bopup Messenger and Bopup Observer now accept Enter (Return) key to sign in on Login page when Private login and password authentication is used. So there is no need now to move and click mouse on the Login button, just press Enter key. Do it faster!

The IM server removes space symbols on the end
Management Console of the communication server checks and removes spaces on the end of user names, groups, news, Organizational Units and distribution tasks. This improvement avoid the situation when a user name looks correct but is different.

Edit action using F2 hotkey
The server console now supports F2 shortcut to call edit action. This is useful improvement.

IM server rebuilds contacts up to 1,000 users
We increased the limit for the function that automatically rebuilds users' Contact Lists when any changes occurs in user structure on the communication server. Now the function can be turned on for 1,000 and below users in database. The previous limit was 550 users.

Messaging clients fixed displaying users in the contacts
Starting from Bopup Communication Server version 5.0 existing versions of the messenger software could display usernames in Contact List in invalid format. Now this problem has been fixed.

Download IM software for business and office use with support messaging over Internet

Wednesday, June 7, 2017

What to see a demo? Request it!

We are glad to announce that we started to offer a live demo both of Bopup Commuication Server and Bopup IM client software. That would be a very useful option for new users and customers that have no time or a proper environment to install and run a trial version of the communication server to see how the software product looks and works.


We provide demo via web browser so there is no any additional download or software tool must be installed on a user's side in order to see the demonstration. We just give a special URL that can be opened in any browser application.


http://www.bopup.com/support/#feedback


To request a demo call us at +1-877-992-6787 (US toll free number), send a message from the website or use Live Chat form to contact our support team immediatelly.

Monday, May 29, 2017

Version 5.1.1 of the IM server is available

We released new version of Bopup Communication Server. The latest release fixes a critical error on moving instant messages and file transfers from Pending to Deleted view in Management Console. It also added context help (.chm file) translated to Russian.

Download Bopup Communication Server version 5.1.1 — A private and self-hosted IM server software for corporate and office networks.

Sunday, April 2, 2017

Messenger app for Android has been updated to version 1.0.17

New version of Bopup Messenger for Android platform is avialable. Version 1.0.17 fixes a crash of the app on opening Settings window occurred on recent versions of Android system and also improves connectivity functions with communication server.

Download Bopup Messenger for Android version 1.0.17.170402 — Secure messenger application that works via it's own IM server

Sunday, March 26, 2017

New major update of Bopup Communication Server released

Our IM server application has been updated and it's version 5.1.0 has been released. This recent update of Bopup Communication Server comes with many new additions and changes, most of useful and important are described below.

What's new in Bopup Communication Server 5.1.0:

Added localization to Russian language
This release of the communication server added Russian translation including interface of the Setup Wizard, Desktop and Program menu shortcuts and the interface of Management Console. The localization also applied the IM Client Configuration Tool. This is the most useful and important update for our Russian customers and users.

Showing data from Messaging History is speed up
Management Console improved the speed of result list update showing data in Message History views. Prior versions could take a lot of time to refresh that lists if a huge number of messages and transfer have been selected. Now it should work faster and show up to 65,535 records instead of previous 10,000.

Management Console checks and registers IM service module if it is missing
Another annoying and common issue that our customers might face with is a sudden missing of Bopup Communication Server service from Services list. This could appear during Windows update or during a upgrade of the communication server software to a new version. Now the Management Console checks that the service exists in the system and registers it if otherwise.

Saving message logs to text files
The new version activates the option to save shown instant messages and file transfers in the Message History to a text file even no data is currently selected. In this case all shown data will be saved into a file. Otherwise only selected messages and transfers will be saved.

Fixed issues with upgrade previous versions
We noticed that sometimes new version 5.x of the IM server could not update an existing version 4.x correctly and interface of the Management Console started showing bugs like some resources missing. That could appear of the communication server was initially installed to a directory that differs from default location at "\Program Files\Bopup Communication Server\" (or "\Program Files (x86)\Bopup Communication Server\" on 64-bit systems) so some newly added resources of version 5.x still copied to default location. The version 5.1.0 fixed this.


Sunday, February 5, 2017

Пресс-релиз: Bopup Communication Server стал лауреатом журнала PC Magazine Russian Edition в номинации «Российское ПО 2016: инновации и достижения»

Новая версия 5.0 программного обеспечения Bopup Communication Server, являющееся серверной частью платформы для безопасного обмена мгновенными сообщениями и файлами в корпоративной среде, была отмечена редакторами русской версии журнала PC Magazine в ежегодном обзоре "Российское ПО 2016: инновации и достижения».


Ежегодная премия «Российское ПО 2016: инновации и достижения» включает решения, которые оказали заметное влияние на индустрию ПО и о которых, на взгляд редакторов, следует знать любому ИТ-практику. Отбор кандидатов для обзора достижений программной индустрии происходит исходя из новизны разработки, а также с учетом общей оценки, которая выносится на основании голосования читателей PC Magazine/RE и мнений экспертов журнала.

Российская разработка Bopup Communication Server представляет собой cервер мгновенных сообщений для организации собственной независимой системы чата и обмена файлами в пределах локальной сети офиса или целого предприятия, включая передачу данных через Интернет. Данное решение может использоваться для импортозамещения известных западных аналогов, включая Microsoft Lync Server, у которого выигрывает в плане легкости установки и ценовой политики, либо ПО с открытым исходным кодом, таких как OpenFire Server и других XMPP-серверов. От Open Source данный продукт также выгодно отличает простота его настройки, так как система готова к работе сразу после завершения мастера установки.

Стоит заметить, что сервер сообщений Bopup Communication Server не в первый раз вошел число лауреатов данной премии, и ранее был также отмечен редакторами журнала PC Magazine/RE войдя в обзор «Российское ПО 2010: инновации и достижения».

О компании «Би Лабс»

Начиная с 2000 года, российская компания «Би Лабс» занимается разработкой программных систем в области коммуникации в режиме реального времени. Нашей целью является предоставление эффективных и инновационных программных решений для безопасного и надежного обмена текстовыми сообщениями, передачи файлов между пользователями как в локальных сетях небольших офисов, так и в крупных корпоративных сетях. Отличительное особенностью предлагаемых нами решений является надежное шифрование передаваемой информации, централизованное администрирование и управление всей организованной системой мгновенных сообщений.

http://www.bopup.ru/

Saturday, February 4, 2017

Critical update of the messenger app for Android platform

We have updated Bopup Messenger for Android and released it's version 1.0.16. This is the bug fix release that solves issues with initial connection to IM server in cases when the server computer only listen working port and cannot be ping. Another fix relates to receiving a large amount of assigned groups and contacts from the communication server. Prior versions might crash on app startup during that process.

Bopup Messenger for Android
New version of the messenger application is already available on Google Play and can be download from our website at Downloads Center.

Saturday, January 28, 2017

Bopup Communication Server has won Best of 2016 Soft award

The latest version of Bopup Communication Server software has got Best of Soft 2016 award issued by PC Magazine Russian Edition. The editors reviewed many nominations from different areas and focused their decision on most important key features and functions provided by software amoung it's competitors. Thus the editor's choice includes most innovative, interesting and moderd software products developed in Russia.

PC Magazine Russian Edition award
We have to say the this is the second award of our IM server software that it received from PC Magazine. The first one had been awarded in 2010 year as PC Magazine Best of 2010 Software.

Russian Software 2016: Innovations and achievements

Wednesday, January 18, 2017

A minor update: Bopup Communication Server 5.0.1 has been released

Here is a small update of the communication server available. Version 5.0.1 fixes a critial error that occurs when a user account is being deleted in Management Console. We adise to update an existing installation of the IM server to avoid any possible issues with deleting users.

Download Bopup Commuication Server 5.0.1 — Secure IM server with modern interface and powerful management options

Saturday, January 14, 2017

Bopup Communication Server version 5.0 is available

We are proud to present a major version 5.0 of Bopup Communication Server software. The new release introduces great modern interface of Management Console that includes fully re-designed HTML views, flat icons and other images. We believe that version 5.0 of the communication server will be liked by our existing customers because it represents a new era of Bopup IM software platform.

A brief overview of the new interface changes

New modern design of the Management Console interface
We changed a lot of belonging the user's GUI in the new version of the console. Now the views to display user accounts, groups, news, file distirbution tasks look different. But same information can be read and accessed easily because some displayed details have been compacted.

How the few from new views look now
Dashboard view (former Welcome screen)
User account profile page
File Distribution task profile
IM Client Configuration Tool
We renamed a well-known Setup.ini Configuration Tool that manages instant messenger settings from the server console.

IM Client Configuration Tool (former Setup.ini Configuration Tool)

That's because the Setup.ini file can be used on initial deployment of the software (to set the name of the IM server, for example) but in most of other cases the tool is used directly from Management Console to change and distribute new options to users with no handling the setup.ini file itself.

Added a check of Organization Unit permissions on moving user accounts
The new version now checks both previous and new OUs' permissions on moving users between then and if the permissions match then users' Contact Lists are not reset and keep unchanged.

Improved Active Directory Import Wizard
The interface of the Import Wizard added a log window that shows a process of the import procedure. That's the same log that can be accessed at any time from Tools menu.

A lot of minor and other important fixes and improvements
There are a huge number of small bug fixes and enhancements that the new version 5.0 of the communication server added. In overall the new release has become more stable and faster.

Download Bopup Communication Server version 5.0


Thursday, September 29, 2016

Bopup Communication Server added support for future clients running under Mac OS and iOS

New version 4.5.3 of the communication server is released and available for download in Downloads Center. This small update of the IM server comes with small improvements and also adds support for instant messengers for Apple's platforms.

Do you know that we are working on IM clients for Mac OS X and iOS (iPhone and iPad devices) that are planning to be released in the next two months? Both applications are now in development stage and are going to beta-testing soon.

Download Bopup Communication Server version 4.5.3 — EIM solution for office and large networks

Friday, September 16, 2016

Tips & Tricks: How to fix issue if Bopup Communication Server is not started

From time to time we are reported by our customers and users that the IM service of Bopup Communication Server stopped to working. It is shown as Stopped in Management Console and cannot be started no more. At the same time the console launches normally and shows no errors on startup. Commonly a reason of this issue is simple and can be fixed quickly. See the possible resolutions below.

Trial peroid or software license has been expired

The most common reason is that 45-day trial of evaluation period of the communication server expired. If the IM server is registered version check information about the license from Help->About dialog box. It shows details on the license including the number of supported IM clients and also an expiration date. In case of expired trial the 45-day trial expired caption will be shown. Same information is shown on the right top corner of Welcome page in Management Console.

Check that the IM service is still registered in Windows services

Another problem that could suddenly occur is missing of core service of Bopup Communication Server from Services list in Windows system. Open services panel in Windows from Control Panel->Administrative tools->Services. It is also possible to open that panel directly from the console by clicking "Open Services lists" link on Welcome screen. Check that Bopup Communication Server service is shown in the list and having Automatic startup type.

If there is no such service in the list that means that it cannot be started and the server will not be operated correctly including accept connections from instant messengers. It must be registed in Windows system by the following way:

1. Open Windows Explorer and navigate to installation folder of the IM server. By default the communication server is installed to "\Program Files\Bopup Communication Server". On 64-bit versions of Windows default directory is "\Program Files (x86)\Bopup Communication Server".
2. Click Start button on Task bar in Windows and then type "run" in search box. Thex select Run to show a launch dialog box.
3. Select "bcssrvc.exe" file in previously opened Windows Explorer window and drag-n-drop it to Run dialog. A full path to the file will be shown in command line.
4. Type /service parameter in the end of the path to the service module so a full command line has been changed to

"[PATH]\bcssrvc.exe" /service

5. Click OK to launch the command. Then refresh Services list and try to start the service.

Find out what happens with the service when it brings errors

If the communication service is not started due to some troubles with SQL database server, for example, then it is possible to discover that. Open Event Log viewer in Windows from Control Panel->Administrative tools->Event viewer or click "Open Event viewer" link in Management Console to open same window. Then click Windows logs on the left to expand it and select Applications. Scroll-down to find last messages from top sent by Bopup Communication Server service.

Normally only Start and Stop events must be present, it is events #100 and #101 respectively. If there are any other warnings or errors then copy event description and send that report to Support Team or via Live Chat function on bopup.com website or directly from the console.

Wednesday, August 24, 2016

Known issue: An attempt to create a backup file gives SQL error #5

Many our users faced with an error on creation of a backup file from SQL database maintenance... dialog in Management Console. Once destination folder has been selected the console brings "Cannot open backup device. Operating System error 5" and no backup file is created.

This is a known issue of the IM server application but it does not relate to any error. Since backup files are created by Microsoft SQL Server directly then an account under which database service is running may not have appropriate write permission to chosen folder. Usually this error can occur when a target directory that has been chosen to save a backup file is located in current user's profile folder such as "My Documents", "Desktop", etc. In case of the error try to choose another location to create and save backup file.

We also updated and appended with this information our FAQ section available on the website that contains details on how to Create and restore backups of Bopup Communication Server.

Friday, July 15, 2016

Enable advanced settings for file transfers on the IM server

New version 4.5.2 of the communication server improved File Transfer functionality and added advanced options to the console. Now it is possible to specify opening received folder, executing/opening received document or receive files in automated mode for every transfer occured between users. Previously only Administrators and Power Users could set these flags for ougoing file transmission and directly from messaging clients.


For more information about advanced flags please refer to online documentation of Bopup Communication Server available at http://www.bopup.com/onlinehelp/server/options/file_transfer_settings.html

Download Bopup Communication Server 4.5.2 — EIM solution to improve text messaging and communication capabilites on small, medium and large networks

Thursday, June 16, 2016

Small update of the IM server is available

Version 4.5.1 of Bopup Communication Server has been released and is available for download. This small update of the IM server software improves Management Console that now displays appropriate icons in Presence Status view when users are in Away mode. Different icons are shown for Administrators, Power Users and regular user accounts.

Another improvement is a fix in Create New Organizational Unit Wizard that showed empty OU list on Permissions page if a parent Organization Unit of a newly created unit has been changed on first dialog.

Download Bopup Communication Server version 4.5.1 — Light-weight and easy to install IM server with strong encryption and management

Tuesday, May 24, 2016

Get new versions of the IM server and messaging clients

Today we released new versions of Bopup Communication Server, Bopup Messenger and Bopup Observer. In addition to many changes and improvements we made in the software it comes with all-new Confirmation feature that delivers a confirmed status back to a sender. Confirmed status is also logged in a local Message History and on the communication server and those confirmed messages are shown with double-check icon.

Currently Confirmation functionality is fully supported by Bopup Observer client only and can be enabled from the Options on the IM server. But we plan to extend this function in order to allow to send outgoing messages with confirmation status like urgent and high-priority messages.

Download Bopup Communication Server 4.5, Bopup Messenger 6.8 and Bopup Observer 5.7 — Enterprise IM suite for secure and safe communications

Thursday, December 10, 2015

New release of Bopup Communication Server is available

We released new version 4.4.3 of the communication server product. It fixed an issue with sending News messages configured for One time only delivery mode because recent versions of the IM server sent that type of the news daily that caused problems. The new version also comes with updated Setup.ini Configuration Tool, it is version 1.2.3. This version fixed error with setting a hidden option that disables uninstall of the IM clients from Programs and Features panel in Windows.

Download Bopup Communication Server version 4.4.3 — Solution for secure text messaging and file transfer over office and corporate networks

Thursday, November 26, 2015

The IM server fixed issues with sending messages from command line

New version 4.4.2 of Bopup Communication Server has been released and is available for download. This is a minor update of the product that fixed errors with sending instant messages from command line interface using BCSCMD.EXE module of the communication server. Previously it brought errors related to SQL Server on Windows XP and 2003 systems.

Version 4.4.2 also includes the latest release of Setup.ini Configuration Tool that supports the option to show date of messages in client conversations.

Download Bopup Communication Server version 4.4.2 — Enterprise-level IM server for office and business use