Showing posts with label e-mail. Show all posts
Showing posts with label e-mail. Show all posts

Sunday, February 12, 2012

Delpet Network Systems Ltd is our new VAR in Ghana and West Africa area

We are proud to represent our new partner and reseller, Delpet Network Systems Ltd company which became our distributor in Ghana and West Africa territory.

Delpet Network Systems Ltd Is an I.T. Outsourcing company. we provide the following services
  • I.T. Outsourcing services.
  • Remote helpdesk
  • VoIP Configuration and support
  • VAR (Symantec, Bitdefender, GFI, 3CX,AVG) etc.
Contact information

Delpet Network Systems Ltd
P.O.Box CT 2719
[email protected]

Sunday, January 9, 2011

BOPUP.COM is set as our primary domain name

We would like to inform our clients and partners that our primary domain name has been changed to domain. For the past 8 years we have the as our primary domain name and now the time has come to change it.

As you may know we already have several localized domain names that work and appear in German, Spanish and Russian languages. They are, and domains. And now is available as our global and international website.

Do not worry about domain if you have any links, shortcuts or e-mail addresses associated with it. All links to our old domain and existing e-mail addresses ending with stay working.

Friday, November 26, 2010

Tips & Tricks: How to get users connected under different IM accounts if they have the same Windows logon name

We get a lot of requests and inquiries from our customers and clients that ask us regarding our software and its functions. Sometimes the customer explains his situation which he want to get resolved or avoided with Bopup instant messaging products. Since the products have rich functionality and options so it is possible to set up and tune the software in most cases. You can find some answered and solved requests here, in our blog, under the "Tips & Tricks" label.

How to get users connected under different IM accounts if they have the same Windows logon name

Sometimes users on the network enter to Windows under the same logon ID, for example "Administrator" account name. If you install and use the communications server you need to separate that users and give them different and unique names in order to contact them personally and to allow the users to communicate with others.

It is possible to do that. You should create new users on the communication server with different logon (account) names and set a personal authentication method for each user.

In addition to the global Authentication Mode that you can find in the Options window of the Management Console you can set up an authentication method for each account personally. Get the properties of the user account on the server and go to the Authentication tab. Then enable the “Use personal authentication method” check box and choose an appropriate mode to authorize the user.

Now let's return to our question and our situation. In order to accept connections from the same Windows logon ID, let's call it "Administrator", as different users on the communication server you should delete (or rename) the “administrator” account on the IM server and create new user accounts with any other names. Those accounts can have any names like user’s e-mail address or something else. And for each newly created account you should specify a personal authentication with the “Private login/password” mode (if the IM server uses Windows Authentication). When your users with the “Administrator” Windows logon ID will connect to the communication server then messengers will show the Login tab in their interface to allow the users to enter their private login and password to enter to the IM network.
By the way if you only disable the “administrator” user account on Bopup Communication Server then your users with such Windows logon name will not be able to proceed because the messenger will display an error message that the account is disabled on the server and the login interface will not be shown.

Monday, November 8, 2010

30% discounts are offered for Bopup IM software to medical and educational organizations

Do you know that we offer great discounts for our software products to non-profit organizations? Medical and educational institutions and organizations can receive 30% discount from a total cost of . Want to get a discount? Just contact us via any e-mail address you can see on our website, by phone, or via Live Help system.

We also have another great offer available to small-size companies and offices. We provide our server-side software, Bopup Communication Server, for free to those clients that are interested in a small number of instant messengers, i.e. the number of concurrent connections to . And if the number of purchased licenses for the IM client software is between 10 and 20 licenses then there is no need to buy Bopup Communication Server too — it comes FREE! This is -$219.00 US discount per a single purchase!

Please visit our pricing and order page to calculate the cost for your amount of licenses.

Monday, November 1, 2010

B Labs technical support and sales dept are available seven days a week

Do you know that our customer and technical support are available 7-days a week including holidays and celebrations? So you can contact us by US toll free phone 877-99-BOPUP (877-992-6787), via e-mails, through our feedback Web form at  or via online messenger installed on our website every day a week from Monday to Sunday!

Have a question, issue or need our immediate assistance? No problem! Just get in touch us with the best way for you.

Thursday, August 19, 2010

Gmail declines e-mails with archive in attachments

We have discovered that some e-mails with attached .zip files sent by us to addresses are returned with a delivery error. Returned messages contain the following information in the message body:

Gmail won't accept these types of files even if they are sent in a zipped (.zip, .tar, .tgz, .taz, .z, .gz) format. If this type of message is sent to your Gmail address, it is bounced back to the sender automatically.

Please note this if you provide and send screens of errors, documents and other types of attachments in a zipped format. Use another format to archive your files (with another file extension), for example WinRAR program.