Showing posts with label file transfer. Show all posts
Showing posts with label file transfer. Show all posts

Wednesday, February 21, 2018

Meet our new Live Chat

In our previous post we informed that the Live Chat feature on our websites and in the server console apps stopped working and we had to find another solution to provide instant technical support and reply to pre-sales inquiries for our clients and visitors. That did not take much time so meet an all-new Live Chat that is already available on http://www.bopup.com and other websites.


This Live Chat is provided by Zoho (the same vendor as we used before) and in comparison with the old text chat form it brings new great and useful functions. Now the Live Chat form supports file transfers so it is easy for us and for remote customer to exchange files and data. Another great apportunity is the desktop sharing feature. Now we can request a remote user to show his desktop window that lets much quicker and instant resolution in many cases.

We will implement and add the new text chat functionality to the new version of Bopup Communication Server software too.

Have questions on Bopup IM software? Just open http://www.bopup.com website and click Live Chat float button on the left of the screen.

Friday, July 15, 2016

Enable advanced settings for file transfers on the IM server

New version 4.5.2 of the communication server improved File Transfer functionality and added advanced options to the console. Now it is possible to specify opening received folder, executing/opening received document or receive files in automated mode for every transfer occured between users. Previously only Administrators and Power Users could set these flags for ougoing file transmission and directly from messaging clients.


For more information about advanced flags please refer to online documentation of Bopup Communication Server available at http://www.bopup.com/onlinehelp/server/options/file_transfer_settings.html

Download Bopup Communication Server 4.5.2 — EIM solution to improve text messaging and communication capabilites on small, medium and large networks

Sunday, March 29, 2015

Minor updates of the IM client software

New versions of Bopup Messenger and Bopup Observer messaging clients have been released. These releases contain minor changes but include a few useful bug fixes.

What's new:

Added support to restrict changing contacts if they are locked on the IM server
Bopup Messenger client now prevents changing contacts and blocks a launch of the Organize Contact List Wizard from the interface if the contacts are locked on the IM server. A new option to lock users' Contacts List from modifications has been introduced in the recent version 4.3.13 of Bopup Communication Server.

Fixed duplicate incoming messages shown in conversations if the hidden option that limits an amount of displayed messages is used
The messenger client fixed issue with duplicate messages shown in conversation when the last was from invalid (News) account. We resolved that this bug appeared only if the IM client showed a limited amount of messages in conversations by enabling a hidden setting through the server console.

Fixed issues when message is going from offline user but only online contacts are shown
Another important fixes belong to functionality if the messenger displays only online users within Contact List. In that case the instant messaging client did not show blinking notifications in the contacts when a new offline message was received on a program startup and the sender was offline. It also fixed issues with displaying messages in conversations for recipients that have gone to offline mode but the messenger had unread messages from them.

Many minor fixes in Message History and File Transfer modules regarding support of AM/PM time format
Both Bopup Messenger and Bopup Observer applications improved support of 12-hour clock format with AM/PM indicators to show date/time correctly.

Download Bopup Messenger version 6.5.2 and Bopup Observer 5.5.2



Saturday, December 20, 2014

IM Clients improved receiving files and folders

New versions of Bopup Messenger and Bopup Observer clients now properly recognize if receiving directory already contains files/folders with the same name that are being received and the File Transfer dialog shows appropriate message box and offers to select another directory to save the incoming data.

Download Bopup Messenger 6.4.3 and Bopup Observer 5.4.2

Saturday, December 6, 2014

Known issue: Receiving files fails if destination folder contains data with the same name

We need to inform our users that both Bopup Messenger and Bopup Observer clients have an issue with receiving files. Reception of files brings an error on decompression step if destination folder already contains files/directories with the same name. We will fix this problem in the nearest versions of the messaging clients. At this moment we advise to use settings in the IM clients that allow to create new subfolders in destination folder that include sender's name and/or current date.

Thursday, October 23, 2014

Major updates of the IM client applications

Great updates of the instant messenger software are available! We released Bopup Messenger version 6.4 and Bopup Observer 5.4 which come with a huge number of changes, bug fixes and improvements.

What's new:

Great changes applied to displaying conversations 
Many improvements and additions occurred in formatting conversation dialogs. We changed colors both for sender's and recipient's titles that include name and time. Blue and red colors have been removed and we started to use neutral gray color to mark headers.

Now each single message in the conversation is separated with an empty string that allows to easily find a recent message among others.

In addition if offline or message to multiple users is sent then that notification text is shown using small font with italic style applied. When offline message is received then appropriate notification is appended to the end of the message in the similar format instead of beginning of message.

File Transfers become visible in conversations too
Another great addition is about incoming and outgoing file transfers that are shown in conversation within instant messages. Information on completed transfers is also instantly shown in conversations.

Empty break lines are removed from messages
The latest version of the messenger client now checks and removes empty strings from the end of messages. This is a useful update that applies to a friendly look of conversations.

Message History dialog fixed issue with invalid symbols shows between selected conversations
Another weird issue was displaying "strange" symbols in Message History if one or multiple items have been selected in the result list. We found out what happened and resolved that error.

OverwrittenAccount option is never ignored even the IM server requires Windows Authentication
Both IM clients support a feature that makes possible to override current account in Windows that would be used by application. That can be done using OverwrittenAccount value under application root in the registry. This tricky option allows to connect to the communication server using different user name but when the IM server requires Windows Authentication then the overwritten account is reverted back to current user ID. The latest versions of the instant messaging clients fix this issue.

Download Bopup Messenger version 6.4 and Bopup Observer version 5.4

Thursday, September 25, 2014

Bopup IM Client SDK now supports File Transfer

We are glad to announce that our IM Client SDK added support to exchange files with other users through the communication server. This function is available now only in IServerClient interface that is intended for use by C/C++ developers but both IServerClientVB and IServerClientVBA will implement the file transfer feature soon.

In addition to the new version 1.1.0 of the SDK we released an update of Bopup Communication Server that properly recognizes and adds support to send and receive files from the applications builton the client SDK. So we recommend to update the server first to the recent version in order to be able to start using the file transfer functions from the IM library.

Download Bopup IM Client SDK version 1.1.0 and Bopup Communication Server version 4.3.8

Sunday, January 26, 2014

Bopup Messenger fixed an issue with displaying groups and their assigned users

We released small updates both of Bopup Messenger and Bopup Observer messaging clients.

What's new:

Even the messengers come with minor fixes and improvements we recommend to update Bopup Messenger client because it fixes an issue with displaying groups that are longer than 32 symbols of length. Those groups were showing without any errors but the messenger displays no user contacts (assigned users) under them. We discovered and found the bug. Too funny but the problem was in a "hardcoded" length of a value in the code that was 32 bytes of length. We guess that was not modified since that time when messaging groups had only 20 symbols of length, bbut today they can be named up to 64 symbols.

Another useful change belongs to an initialization of a directory to save received files and folders used by the messengers. In prior versions the receiving directory was checked for availability and writing access only on the application startup but that was incorrect in some cases. Now the receiving folder is checked every time when a user or messenger accesses it, for example opens or incoming document are being received. And if that folder becomes invalid then a default path to store data is used that is located in user's profile directory.

Download now Bopup Messenger 6.3.4 and Bopup Observer 5.3.4

Tuesday, October 8, 2013

"User is typing message..." event is now supported!

We glad to inform our customers that new versions of Bopup IM suite are now available for download. Both the come with major versions because we did a lot of work, added useful improvements and fixed many issues. See what is new below.

User typing event
Firstly we need to say about very useful function. Maybe it is known from public messenger when users can see in their conversations that another one is currently typing a message or reply. Year, this adds interactivity interactivity and improves usability. When we see that the reply is being typed we do not close chat window immediately. And now our software provides that support too!

Download and update both the server and client parts in order to be able to use this function. The "User is typing message..." event appears every time in a conversation dialog of Bopup Messenger client. Delivery of this instant notification event is controlled on Bopup Communication Server and you can disable it from the Options dialog box by switching to Messaging tab.

Displaying a huge amount of messages on the server history
Management Console of the communication server fixes issues with showing a great number of messages and file transfers selected from a Message History. That issue also related to displaying some profile pages for account, group and/or news messages. Now data is displayed quickly and with no error even you select thousands records.

Fixed installation of the IM server with built-in SQL Server
Another important issue was installation of Bopup Communication Server with it's built-in database server on latest versions of Windows. Sometimes the setup fails to complete because no connection to the SQL Server could be established. That was a security problem because Windows requires a stronger password for built-in 'sa' account for Microsoft SQL Server 2005 Express that shipped with the IM server package. We did that.

Forget about duplicate versions of the messenger software in Add/Remove Programs panel 
Our customers that distribute and deploy new updates of the IM client using the communication server faced with the problem that previous version of the software might not be properly removed from Add/Remove Programs if the update was initiated under non-administrator user account in Windows. That was too old problem that we know about. Now the messenger software removes it's previous version during an upgrade with keeping all settings and message history.


Adding File Transfers to a messenger local history
Both Bopup Messenger and Bopup Observer clients fix error with adding and saving received and sent transfers to Message History. Now al file transfers are properly archived for a future review.


Download Bopup Communication Server version 4.2, Bopup Messenger 6.3 and Bopup Observer 5.3

Saturday, December 22, 2012

Great updates of the IM software!

Today is the time to release great updates both of the IM server and messenger software. We released new releases of Bopup Communication Server version 4.1.3, Bopup Messenger 6.1.3 and Bopup Observer 5.1.2

What's new:

Automated rebuild of Contact Lists on the IM server works better and smoothly
The latest version of the communication server improves function of rebuilding users' contacts when some minor or great changes occur in user structure. Now status of Contact Lists are changed in the db even administrator declines immediate rebuild if users are moved to another Organizational Unit, accounts enabled/disabled or permissions have been edited for some OU. This gives a possibility to rebuild contacts manually from the Options dialog when all changes in the console are done.

Update contacts in the messenger on-the-fly
Another great addition in the software is automated delivery of newly built Contact Lists to connected users when the contacts have been manually and automatically re-organized in the Management Console. In this case the server notifies online users and force them to retrieve their Contact List again. Now rebuilt buddy lists are shown in the messenger instantly without it's restart and reconnect.

Send files faster and do not want for a recipient's response
The server adds new option that extends File Transfer functionality. It allows to transmit files and folders immediately on the server first even the recipient is online. Thus the sender has to do not wait while the recipient accepts or declines the transfer because the server receives it instantly. The new option can be found on the File Transfer page of the Options dialog box in the Management Console.

Fixed saving and restoring positions of the messengers on Desktop
Since prior versions of the messenger software added function to show the IM client on the Taskbar some our customers were experience issues with showing messenger windows on user's desktop. The new updates fix those issues that occurred if user closes minimized window from Taskbar.

No invalid text appended on sending graphic "smiles" in messages
Bopup Messenger fixes error when strange symbols appended and displayed on recipient's side after some graphic smiles.

Receive and find received files and documents easily
The latest versions of the messengers add new settings on the File Transfer tab in the Options dialog that allows to create sub-folder to place a received data and includes sender's name. In addition to existing option that create the same subdirectory named current date it is easy now to find files and documents received in the past. By the way, that setting are now moved to user's interface and available on the File Transfer page.

Conversations include group messages too within received private messages
The latest version of Bopup Messenger shows group messages too within personal messages received from selected contact when you open a conversation dialog (sending message window). Group messages sent by that user are marked with green color while personal messages received from him are red and ours messages are always blue.

Download latest versions of the IM software now

Saturday, October 13, 2012

Minor but useful updates of Bopup IM clients

We released new updates for the messenger software. Bopup Messenger version 6.1.1 and Bopup Observer 5.1.1 include some minor changes but important and useful additions.

Sending messages works faster

The new version of the messenger client removes a little delay on sending new messages in the conversation dialog. Prior versions disabled both the Send message button and message field while an outgoing message was delivering to the IM server. And this caused some nasty experience when outgoing messages are typed fast and need to be sent quickly. So we decided to remove the delay and to do not make the controls inactive. And the messenger "flies" now! Really!

Make it tiny

Now you can make the main window of the messenger shorter and thinner. It's a very useful ergonomic feature.

File Transfer dialogs remember their desktop positions

Both the sending and receiving files dialogs in the messenger now remember and keep their positions in order to restore the windows on the next appearance. If you transfer documents and set some Advanced options (available to Administrators and Power Users) then those settings are also remembered for subsequent transfers.

A lot of other improvements, minor changes and fixes

Download Bopup Messenger version 6.1.1. and Bopup Observer 5.1.1

Friday, March 16, 2012

Could Secure Instant Messaging Software Boost Your Business?

You'd be forgiven for thinking that instant messaging software is the sole domain of teenagers who want to chat to their friends — it happens a lot, after all — but there are actually a great many ways that a business can benefit from IM software. More specifically, an instant messaging suite that offers secure intra-office communication along with other features like file sharing and storage. Whether the business sells golf shoes or offers consumers a credit card transfer, IM can help. If you run a business or simply work in an office-based one, consider the amount that you use email over a given day or week. Hours and hours can be spent simply tapping emails back and forth to hammer out issues and discuss projects — but instant messaging offers a far more immediate solution. Rather than having to wait minutes or hours for replies, correspondence is sent in a matter of seconds. Provided each party is present at their end, an IM meeting can be a much quicker and more efficient way to organise a business. Let's take a look at some more ways that a secure IM solution could help give your business a shot in the arm.

Instantaneous communication wherever you are

While it's true that emails can now be received on phones and other mobile devices, for example if O2 mobile operator is used, there's nothing that has quite the same immediacy as an IM chat — except of course a face to face one. But at those times when a meeting like this isn't possible, IM can step in and fill the void. And with a secure solution like the Bopup Instant Messaging Suite, you can feel completely sure that all of the things you're talking about are in the strictest confidence. One of the major downfalls of popular IM clients is that they are susceptible to intrusion from malicious hackers and so on; with a bespoke IM system, your company can keep all of its IM communication within the walls of the business.

On-the-fly file sharing

Nothing is more frustrating than needing a file in the middle of a meeting, then having to walk all the way across an office or up and down an elevator just to find it. With a secure IM system at your business, you can send and receive files in a completely secure way. So no matter what you need, you can get it sent to you right away. This is particularly handy during meetings when files may need to be called upon at a moment's notice. Many IM suites also include a secure file system to keep all sent and received documents safe. When the risk of external interference is removed by running the IM software on a LAN or WAN, there comes an added benefit — the peace of mind of those in charge of running the business and securing business-critical information.

Message logging, accountability and tracking

Running a business is all about efficiency, so it's always useful when staff can track their progress. With a secure IM system like the Bopup Instant Messaging Suite, all messages can be logged on file. This means that managers or users can look up past chats and files that they've dealt with to double check details. Accountability is also important for businesses, so with everything tracked by an IM system, it's easy to see exactly who said what and when. All of these options need to be flexible, of course, so you can turn them on or off at will on most secure IM clients.

As you can see, chatting via IM is for far more than arranging birthday parties and social events — it can be used to genuine business advantage. It can make all communications within an organization centralized, and ensure that files are safe and secure at all times. With the flexibility offered by the options in a system like the Bopup Instant Messaging Suite, any business can turn the software into an invaluable tool for streamlining their processes and optimizing their intra-office communications. Whether they need to use it to encourage communication between colleagues, or they want to start optimizing meetings by holding them in virtual meeting rooms, a secure instant messaging solution can really help.

Friday, January 14, 2011

New version of the Instant Messaging (IM) Server for office and business needs

New version of Bopup Communication Server is available! Version 3.3.23 fixes minor issues and comes with a lot of improvements.

What's new?

Fixed deletion of File Distribution Task in the left tree of the Management Console

This bug fix is related to . If you right-click on the task in the left tree and select the "Delete" from the context menu then the task is deleted but still appears in the tree.

Fixed issue on assigning users to File Distribution Task and News Message if an administrator cancels the Assign dialog box by clicking the Cancel button

Previous version of the Management Console worked incorrectly if you add/assign new users or manage existing users for News Messages and File Distribution Tasks. If you click Cancel in the Add/Remove Users dialog box then the changed you have made were not reseted and were applied again if you open that dialog box again.

Download Bopup Communication Server version 3.3.23

Thursday, September 16, 2010

B Labs become a sponsor of gaming event in Germany

We proud to announce that our company has become a sponsor of the gaming event in Schwebda, Germany. This gaming event will take place on 15th—17th October 2010 and include about 150 participants in various game genres, from 3D shooters to strategies. This event called "LAN Party" is organized by the "Group 36 Lan Team" (Gruppe 36 in German) since 2005 year. In order to extend and improve LAN communication and file transfer options between gamers and connected computers we offer Bopup Communication Server and Bopup Messenger licenses for free.

For more information on this gaming event please visit Gruppe 36 Homepage.

Wednesday, December 30, 2009

Known issue: File Distribution tasks are not applied to IP users

We inform you that the latest version 3.3.9 of Bopup Communication Server does not perform to users that are assigned to Messaging Group by a IP range criteria. This means that you if you have the File Distribution task with a list of assigned groups, and one or more from those groups assign users by a range of IP addresses, then the task will not be distributed to those users.

This is a known issue and it will be fixed in the next releases of the communication server.