Showing posts with label msi package. Show all posts
Showing posts with label msi package. Show all posts

Wednesday, October 30, 2013

Tips & Tricks: How to prevent users from uninstallation of IM clients?

Sometimes security policies of a company require to prevent users rights to uninstall instant messenger software from their local PC. Our software already offers an option that prevents users from existing the IM client application. That can be done via "RestrictExitProgram=1" setting in the Setup.ini configuration file and Setup.ini Configuration Tool. Both of them are available for download at www.bopup.com But there is no option to disable uninstallation of the application from Programs and Features panel (Add/Remove Programs (ARP) in earlier Windows versions). But that's possible too.

Since setup packages of Bopup IM client software are provided in MSI files then it is possible to use command line options for msiexec launcher by putting standard Windows Installer properties. In order to disable Remove option in the Control Panel "ARPNOREMOVE=1" (in upper case) must be used. Thus the command line that launches the setup package and installs it with no disabled remove option in ARP should be the following:

msiexec /i bopupmes.msi ARPNOREMOVE=1

Bopup Observer client observer.msi package name must be specified instead of bopupmes.msi

There are so many options, and it is even possible to set IM server name by putting "IMSERVER=" property (in upper-case letters) to set a name/address of Bopup Communication Server. 

Yes, there is a little problem to use the command line options if the IM client applications are deployed/upgraded via Active Directory Group Policies (GPO). So we plan to add a new option to the setup.ini configuration file to support uninstallation through it.

Friday, May 31, 2013

New version of the communication server fixes Management Console if it is installed in administration mode

New version 4.1.8 of Bopup Communication Server is available for download at Download Center. This release fixed issues with the Management Console when it manages a remote instance of the IM server, i.e. installed in the Administration mode. It might hang up when some data on the server is changed, for example new setup package of IM clients uploaded, server settings changed or branding image (logo) is selected.

Download the latest version 4.1.8 of Bopup Communication Server

Wednesday, November 28, 2012

New version 4.1.2 of Bopup Communication Server

We released new update of the communication server software, and it's version 4.1.2 is available for download. This latest release comes with minor improvements and changes and this is not a priority update for the software.

Are you still using "old" versions of the IM software?

If you still use old versions of the communication server and messenger clients then it is a good time today to upgrade to the latest versions. Even you have oldest versions like version 3.3 installed you can easily and quickly migrate to the latest software. We have a document that overviews all the steps you need to follow on upgrade, check it out here http://updates.bopup.com/upgrading_to_version_4.0_instruction.html

Summary:
  1. Install new version of the IM server over existing software
  2. Upload new versions of the messengers (MSI packages) on the server through Management Console in order to update the IM clients
  3. Enjoy with functions available in new versions

Download Bopup Communication Server version 4.1.2

Friday, June 1, 2012

Italian versions of the client instant messaging software are available

We are proud to inform our Italian users and customers that now Bopup Messenger and Bopup Observer IM clients are available in Italian language too. Localized versions include independent setup packages in Italian like we have for English, French, Spanish, Dutch, German and Russian languages. All setup packages are available in our Download Center at www.bopup.com/downloads/

Download Bopup Messenger version 6.0.6 and Bopup Observer version 5.0.6

Thursday, May 31, 2012

The Setup Wizard of the communication server fixes issues with installing product on existing MS SQL Server

New update is available for Bopup Communication Server software. Latest version 4.0.13 fixes issues with installing the communication server on existing Microsoft SQL Server software. The main issue was that the Setup Wizard of Bopup Communication Server could not properly recognize an existing instance of the SQL Server running locally or on remote computer. Even a valid address of the SQL Server was entered. We found that this problem primary depended on a new version of InstallShield software which was changed a few versions ago and now is used to build setup packages of our IM software.

Download the latest version 4.0.13 of Bopup Communication Server 

Tuesday, March 13, 2012

A new great tool to create and edit existing Setup.ini configuration file

We are glad to inform our existing customers and new clients that we have released Setup.ini Configuration Tool that helps to easily and fast create new and edit existing setup.ini file.

As you know our IM client software, both Bopup Messenger and Bopup Observer clients can be installed and distributed with a set of pre-existing settings. In order to enable this the setup.ini must be placed into the same directory that contains installation package of the instant messenger. The main issue was that the setup.ini settings file includes a lot of options and it is a little difficult to learn which settings are for and to build a proper file by editing file's entry in a text editor.

To support our users we released Setup.ini Configuration Tool that is now available for download at http://www.bopup.com/files/setupcfg.exe This handy utility offers to set up all needed and required options via graphic interface that is similar to the Options window of the instant messenger software.


The options property dialog of the configuration tool looks like the Options dialog box in the Bopup Messenger client. So you can set and clear check boxes like you are working in the messenger. The most of the check boxes are 3-state and having checked, unchecked and undefined states. Each from these states applies the following in the end-user IM client software:
  • Checked — the option will be enabled and grayed out in the messenger client, users will not be able to change it
  • Unchecked — the option will be disabled and grayed out in the messenger client, users will not be able to change it
  • Undefined — the setting will not be included to setup.ini file that means that users will be able to change and modify it from the messengers
The configuration tool also provides a Preview function. It allows to quickly see how the settings will look in the instant messenger interface, i.e. which options will be enabled/disabled and which will be available for change to a user. To preview options click Preview button in the options property dialog.

Thursday, February 2, 2012

The server install is going back from MSI to EXE package

Today we released a new version of Bopup Communication Server that brings small improvements and changes. Version 4.0.8 is also distributed via EXE setup package files. We decided to move installation files from MSI extension to executable setups because it is easier to launch an EXE file with "Run as administrator" option on Windows Vista and later systems. Unfortunately Windows Explorer does not show that option in context menu if you right-click on a MSI file.

Since we received a lot of reports regarding installation issues of Bopup Communication Server on latest versions of Windows including 64-bit versions then we improved the setup and added additional verification of user's privileges (UAC). If the setup is running without required rights (full administrative privileges) then it shows appropriate error page.


It is strongly required to launch the setup package of the IM server with administrator privileges in order to properly install and register all modules and services in the system. It is easy to do that: right-click on the setup file and select "Run as administrator" option from context menu.

Download Bopup Communication Server version 4.0.8

Monday, January 30, 2012

Known issue: The communication service is not registered on 64-bit version of Windows

We were reported by our customers about installation issues of Bopup Communication Server software on 64-bit versions of Windows system. It seems the Setup Wizard cannot add and register the communication service module which is a part of the IM server software. That service accepts all incoming connections from instant messengers so if it is not running that causes a big trouble for all communications: IM is not possible!

We discovered that this may be an issue with current user's credentials in Windows system. In order to sure that the setup has appropriate rights to install and register the communication service you have to run the installation package with administrative rights. It is easy to do, just right-click on the setup file and select "Run as administrator" from the context menu.

But here is another issue: Windows Exporer does not show such menu option for MSI setup files, this is only available for EXE, BAT and other extensions of files. So you need to download this batch file and put it into the folder with the MSI setup package of Bopup Communication Server. Then right-click on the batch file and select "Run as administrator" menu and confirm selection.

You can also launch the setup without having to download the batch file above. Go to Start menu and type cmd and do not press Enter button. The cmd.exe should appear on the top of the menu. Right-click on it and select "Run as administrator". This will run the command prompt with administrative rights. Then navigate to folder with the MSI package. Type msiexec /i to run the installation.

Please note that this instruction is required only for 64-bit systems of Windows. If you have 32-bit version then you can run the Setup Wizard in a regular mode.