Showing posts with label uninstallation. Show all posts
Showing posts with label uninstallation. Show all posts

Thursday, December 10, 2015

New release of Bopup Communication Server is available

We released new version 4.4.3 of the communication server product. It fixed an issue with sending News messages configured for One time only delivery mode because recent versions of the IM server sent that type of the news daily that caused problems. The new version also comes with updated Setup.ini Configuration Tool, it is version 1.2.3. This version fixed error with setting a hidden option that disables uninstall of the IM clients from Programs and Features panel in Windows.

Download Bopup Communication Server version 4.4.3 — Solution for secure text messaging and file transfer over office and corporate networks

Friday, November 22, 2013

Prevent removing the messenger by users by using new versions of the IM clients

In addition to the IM server both Bopup Messenger and Bopup Observer have been updated too and versions 6.3.3 and 5.3.3 have been released accordingly. Most important newly added function is a hidden "DisableUninstall" option that was added to [INSTALL] section of the client configuration file. That setting can be controlled via initial setup/version update of the messenger by using Setup.ini file placed near it's MSI package file or can be managed via Setup.ini Configuration Tool from the communication server on distribution client settings.

This option removes Remove button for the messenger application in "Programs and Features" panel ("Add/Remove Programs" in earlier versions of Windows) and blocks it's uninstallation by end-users. That's important if administrator wants to be sure that nothing can do troubles in a proper starting up the instant messaging clients on users' computers.

New version 6.3.3 of Bopup Messenger also fixed the "Use idle away as automated response to incoming personal messages" if this setting is specified in configuration file downloaded from Bopup Communication Server.

The messaging clients also fixed issues with program "hotkey" to call a main window from System Tray or Task Bar areas. Previously it could operate with only Ctrl+Alt keys and without any letter symbol specified in the options.

Download Bopup Messenger version 6.3.3 and Bopup Observer version 5.3.3

Thursday, November 21, 2013

New version of the IM server added control to disregard messenger configuration for specific user accounts

We released new versions of our instant messaging software a couple days ago. New updates, as always, added useful options and features because we work hard on the software applications and try to hear customers' suggestions and requirements. In this view latest version 4.2.2 of Bopup Communication Server added very useful and important function that allows to do not deliver and not apply IM client configuration file (setup.ini) for a user account if his roles require that.

Yeah, distribution of the client option is a great feature. But sometimes this function interferes in user's permissions and rights if he or she requires to get a full control over messenger options. That was unsupported because options distributed to all users in the IM system. Another problem if the instant messaging system has few users or user groups that connect from different locations. That means that they use different server name or it's address and a single settings file will not work. And that causes problems.

We met suggestions and reports of our customers so now Management Console of Bopup Communication Server includes new option on a user's profile window. It is called "Disregard settings file".


Checking this option disregards delivery of currently uploaded settings file for Bopup Messenger or Bopup Observer clients.

Version 4.2.2 of the communication server also comes with updated Setup.ini Configuration Tool which added option to prevent uninstallation of messenger clients from Programs and Features panel (Add/Remove Programs in older systems).

Download Bopup Communication Server version 4.2.2

Wednesday, October 30, 2013

Tips & Tricks: How to prevent users from uninstallation of IM clients?

Sometimes security policies of a company require to prevent users rights to uninstall instant messenger software from their local PC. Our software already offers an option that prevents users from existing the IM client application. That can be done via "RestrictExitProgram=1" setting in the Setup.ini configuration file and Setup.ini Configuration Tool. Both of them are available for download at www.bopup.com But there is no option to disable uninstallation of the application from Programs and Features panel (Add/Remove Programs (ARP) in earlier Windows versions). But that's possible too.

Since setup packages of Bopup IM client software are provided in MSI files then it is possible to use command line options for msiexec launcher by putting standard Windows Installer properties. In order to disable Remove option in the Control Panel "ARPNOREMOVE=1" (in upper case) must be used. Thus the command line that launches the setup package and installs it with no disabled remove option in ARP should be the following:

msiexec /i bopupmes.msi ARPNOREMOVE=1

Bopup Observer client observer.msi package name must be specified instead of bopupmes.msi

There are so many options, and it is even possible to set IM server name by putting "IMSERVER=" property (in upper-case letters) to set a name/address of Bopup Communication Server. 

Yes, there is a little problem to use the command line options if the IM client applications are deployed/upgraded via Active Directory Group Policies (GPO). So we plan to add a new option to the setup.ini configuration file to support uninstallation through it.

Monday, March 5, 2012

Tips & Tricks: How to reinstall Bopup Communication Server

This post explains issues and describes how to reinstall Bopup Communication Server software on the same computer. Since the communication server uses a SQL server database and can be also installed with built-in MSDE 2000 package (Microsoft SQL Server Desktop Engine) then it is required to do some operations manually after uninstall of the IM server software and before installing it again.

Below is a step-by-step instruction that helps to reinstall Bopup Communication Server on the same machine. Please note that this guide is valid only if the IM server was installed with MSDE 2000 software:

Step-by-step instruction on reinstalling Bopup Communication Server using built-in MSDE 2000: 
  1. Uninstall Bopup Communication Server from "Add/Remove Programs" panel.
  2. Uninstall Microsoft SQL Server Desktop Engine from "Add/Remove Programs" panel.
  3. Go to "Program Files" directory and remove "Microsoft SQL Server" subfolder from there.
  4. Reboot the computer if needed or to ensure that no any existing data will remain.
  5. Start the setup package of Bopup Communication Server.
There some differences if the communication server uses existing Microsoft SQL Server that is running on the same computer or externally. In that case both "BCS40" database and "bcsadmin" user login must be removed from SQL server using management tools. The subsequent installation of Bopup Communication Server will create the database and SQL login again otherwise if that data remains on the SQL server this will cause errors.

Step-by-step instruction on reinstalling Bopup Communication Server using external SQL server:
  1. Uninstall Bopup Communication Server from "Add/Remove Programs" panel.
  2. Remove "BCS40" and "bcsadmin" login name from the SQL server.
  3. Reboot the computer if needed or to ensure that no any existing data will remain.
  4. Start the setup package of Bopup Communication Server.