Wednesday, February 21, 2018

Meet our new Live Chat

In our previous post we informed that the Live Chat feature on our websites and in the server console apps stopped working and we had to find another solution to provide instant technical support and reply to pre-sales inquiries for our clients and visitors. That did not take much time so meet an all-new Live Chat that is already available on http://www.bopup.com and other websites.


This Live Chat is provided by Zoho (the same vendor as we used before) and in comparison with the old text chat form it brings new great and useful functions. Now the Live Chat form supports file transfers so it is easy for us and for remote customer to exchange files and data. Another great apportunity is the desktop sharing feature. Now we can request a remote user to show his desktop window that lets much quicker and instant resolution in many cases.

We will implement and add the new text chat functionality to the new version of Bopup Communication Server software too.

Have questions on Bopup IM software? Just open http://www.bopup.com website and click Live Chat float button on the left of the screen.

Tuesday, February 20, 2018

Live Chat is temporary unavailable

We need to inform our clients and customers that Live Chat form on our websites and the support chat in Management Console app of Bopup Communication Server is temporary unavailable due to discontinued support of this application by it's software vendor. We used an app called Zoho Chat.

We were reported by our customers that they could not contact us instantly via Live Chat and messages sent by them were with no response. We also noticed that the messages does not arrive us even clients are able to see messages sent to them. Currently we are working on changing the application for our Live Chat form. Hope we will find a proper solution as soon as possible.

Friday, January 26, 2018

New version of Bopup mobile messenger for Android

New update of Bopup Messenger for Android platform is released and it's version 1.2.3.180126 is available for download on Google Play. This recent release of the enterprise mobile messenger client includes many great improvements and changes that makes the IM software much stable and useful.


What's new:

The messenger app now runs in background on device startup if previously login credentials are saved
Now Bopup Messenger can be launched as a background process if it's options are configured to start the app on phone startup. This a very important change.

Fixed app crash when it tries to show a recipient typing event but the conversation screen is not in foreground
The new version fixes a crash of the application when conversation screen is closed or the app goes to background. It could crash if remote recipient were still typing his message.

The app remains working in memory when it is closed by Back key
Another annoying issue was that the messenger application asked to disconnect from IM server when Back key pressed on a phone. That was an inregular functionality. Now the messenger does not display the disconnect dialog and remains working. In order to close the application and unload it from device memory Quit menu item was added.

Useful improvements in conversation dialogs
Many changes occurred on Conversation screen including moving an input focus to message field again once outgoing message has been sent. The messenger also limits a visible text of outgoing message and only last 5 lines.

Download Bopup Messenger for Android version 1.2.3.180126 — Corporate mobile messenger software for internal and secure text messaging

Tuesday, January 23, 2018

Bopup Messenger update comes with useful improvements

New version 6.9.2 is now available for download. This release of our instant messaging client improves user's interface of the app and adds minor fixes and changes. Most of them relate to "User is typing..." notification shown in messenger conversations.


The IM client also fixed showing conversation in background without taking a keyboard focus if conversation window already exists on the desktop, for example when multiple conversation dialogs are opened.

Another change and improvement now adds an action on a click on balloon tooltip shown by the instant messenger in system tray area. A click shows main window of the messenger, or starts Contacts List Wizard if some changes occurs in user's contacts.

Download Bopup Messenger version 6.9.2 — Text messaging client with IM encryption and file transfer functions

Saturday, January 13, 2018

Bopup Messenger for Android has been updated to version 1.2.2

Here is a minor update of the instant messaging app for Android platform released, it is version 1.2.2.180112. The new version improved interface in group conversations, now outgoing instant messages do not show "Me" string because that messages are always sent by the owner.

Group conversation in the messenger app
Download Bopup Messenger for Android version 1.2.2 — Improved instant messenger wth strong security for Android

Monday, January 8, 2018

Important update of Bopup Messenger for Android

Bopup Messenger for Android has been updated to version 1.2.1 and is now available on Google Play market

Secure instant messenger with encryption for Android phones and tables
The new version fixes interface issues when a screen orientation changes on a device. This might cause duplicate Login tabs on the main screen of the application if the instant messenger was in disconnected state. In other cases the Login tab might appear even the IM client was connected to the communication server.

This is strongly recommended update of the messenger application.

Download Bopup Messenger for Android version 1.2.1.180108 — Secure IM client for mobile devices designed for business and office use

Tuesday, January 2, 2018

Evaluate IM clients easily and quickly using Bopup.me server

We are proud to annouce a launch of shared instance of Bopup Communication Server running on Bopup.me webserver. The main idea of the new IM server is a rapid introduction to our Bopup Messenger and Bopup Observer clients without a need to install and configure a stand-alone copy of the communication server in a local environment.

A shared copy of the communication server

The new IM server is running all time 24/7 and it gives an apportunity for our new customers to quickly and instantly test and evaluate instant messaging software, and see to how IM works and looks.

In order to connect and use the public IM server we created few test accounts with the following credentials:

Login: user
Password: user

Login: admin
Password: admin

Login: demo
Password: demo

Using these test accounts will allow to exchange instant messages between different users or even send messages in offline. The IM server allows to connect from Windows desktop clients and from Android devices.

It is easy to start using this shared insance of the commication server. Just type bopup.me address in the messaging client and enter credentials of one from the test accounts above.

Visit Bopup.me website for more information

Sunday, December 3, 2017

Bopup IM server fixes a delivery of user presence status

New version 5.2.2 of the communication server comes with minor fixes and improvements. At the same time this version is recommend for update because some fixes are important.

Management Console of Bopup Communication Server v5.x

What's new:

Fixed issues with delivery of contact's presence status to other users according to OU permissions
Bopup Communication Server now correctly delivers a presence status for contacts to users if there OU permissions are used on the server. Sometimes the IM server could not show a status of particular contact correctly, i.e. online/offline/away to others even everything works fine on his side.

Fixed error on console startup if it's another instance is already running
Another fix belongs to an error on console startup that appeared if another instance of the server console was already running. The latest release of the communication server fixed this issue.

Download Bopup Communication Server — EIM solution for encrypted, managed and archived communications

Thursday, November 30, 2017

Major version 1.2.0 of Bopup Messenger for Android

The new version 1.2.0 of Bopup Messenger for Android is available. This version has a lot of improvements and fixes so we recommend to upgrade the application.


What's new:

The Contacts tab is now shown before Messages
We decided to move the Contacts tab that includes assigned groups and users list to the left and show it prior Messages tab. So now the Android messenger operates like Bopup Messenger for Windows desktop.

The Login tab contains a link to Bopup.me test server
Here is a new addition that is now supported by the messenger application. We launched new Bopup.me website that is also running a shared instance of Bopup Communication Server. This server is designed for evaluation purposes only and it allows to use pre-defined test user accounts in order to establish connection with the IM server and evaluate how the communication works.

Fixed error on selecting messaging groups in Contact List
Another critical fix was selection of assigned group in Contact List. Previous version of the instant messenger could crash on selecting any shown group.

Fixed app crash on connecting to IM server if the messenger was manually disconnected prior this
We noticed that the messenger application crashed everytime on subsequent connect to IM server if it was previously disconnected manually. This error has been also fixed in the recent version.

A lot of interface improvements and fixes
A huge amount of minor fixes and GUI improvements including colors, displaying titles, showing incoming and outgoing messages. They are all important.

Download Bopup Messenger for Android version 1.2.0 — Effective and secure text messenger for office and company network

Friday, November 24, 2017

Bopup Messenger for Android version 1.1.1

The secure instant messenger for Android platform has been updated and it's version 1.1.1.171121 is available for download. This is a minor improvement update that just changes the "User is typing" notification shown in conversations. Not that text shows a name of recipient instead of undefined "User" title.


Bopup Messenger for Android is also available on Google Play market at https://play.google.com/store/apps/details?id=com.blabs.bopup.messenger

Download Bopup Messenger for Android — Secure instant messenger for office networks

Monday, November 20, 2017

New version of the IM server with minor improvements

We release new version 5.2.1 of Bopup Communication Server. It comes with small changes and improvements, and also fixes some minor issues in the server console application.

As always an existing instance of the communication server can be easily upgraded to the new version. Just download new server package (a small setup file can be used for version upgrade) from Download Center and launch on a computer running the IM server. Information on upgrade of the server software is also available in How to install software patches and upgrades "on-the-fly" article.

Bopup Communication Server version 5.2.1 — In-house chat server with message encryption and conversatons archive