Sunday, August 13, 2017

Known issue: The service returns error #1053 on start attempt

There is a possible issue with starting the service module of Bopup Communication Server that can bring error #1053 and fail to start. This issue usually occurs after installing latest Windows updates upgrading OS to recent Windows 10 or Windows 2012. In most cases the service must be re-registered in the system again that fix the problem. The information below contains steps on how to do this.

1. Access the instalation folder from a command line interface. Open Command prompt (CMD command in Start menu) under Administrative rights and navigate into installation folder of the IM server. By default the service is installed to \Program Files (x86)\Bopup Communication Server. So the command must be the following:

cd \Program Files (x86)\Bopup Communication Server

2. Unregister the service module by executing the following command:

bcssrvc /unregserver

Then ensure that Bopup Communication Server has dissappeared from Services list in Windows.

3. Register the service again by using the following command:

bcssrvc /service

Check that the Bopup Communication Server has been added to the Services list.

4. Close the command prompt window, launch the Management Console of the communication server and start the service.



Saturday, August 12, 2017

Update of the Bopup IM suite

New versions both of the IM clients and the instant messaging server are available.  There are minor version updates but they come with useful improvements and changes.

What's new

Login action using Enter key
Both Bopup Messenger and Bopup Observer now accept Enter (Return) key to sign in on Login page when Private login and password authentication is used. So there is no need now to move and click mouse on the Login button, just press Enter key. Do it faster!

The IM server removes space symbols on the end
Management Console of the communication server checks and removes spaces on the end of user names, groups, news, Organizational Units and distribution tasks. This improvement avoid the situation when a user name looks correct but is different.

Edit action using F2 hotkey
The server console now supports F2 shortcut to call edit action. This is useful improvement.

IM server rebuilds contacts up to 1,000 users
We increased the limit for the function that automatically rebuilds users' Contact Lists when any changes occurs in user structure on the communication server. Now the function can be turned on for 1,000 and below users in database. The previous limit was 550 users.

Messaging clients fixed displaying users in the contacts
Starting from Bopup Communication Server version 5.0 existing versions of the messenger software could display usernames in Contact List in invalid format. Now this problem has been fixed.

Download IM software for business and office use with support messaging over Internet

Thursday, June 15, 2017

Bopup Messenger version 6.8.8 has been released

The first update of the messenger application is available in this year! This means that the messenger client became stable and now works with no issues so we update it only with adding new features and improvements.



New version 6.8.8 improved local Message History interface and the data is displayed faster if the history contains a huge amount of instant messages and file transfers. The new release also comes with minor fixes and other improvements.

Download Bopup Messenger 6.8.8 — Insant messenger for secure and internal communications

Wednesday, June 7, 2017

What to see a demo? Request it!

We are glad to announce that we started to offer a live demo both of Bopup Commuication Server and Bopup IM client software. That would be a very useful option for new users and customers that have no time or a proper environment to install and run a trial version of the communication server to see how the software product looks and works.


We provide demo via web browser so there is no any additional download or software tool must be installed on a user's side in order to see the demonstration. We just give a special URL that can be opened in any browser application.


http://www.bopup.com/support/#feedback


To request a demo call us at +1-877-992-6787 (US toll free number), send a message from the website or use Live Chat form to contact our support team immediatelly.

Tuesday, June 6, 2017

Our blog has been moved to blog.bopup.com

Now this blog is now available on blog.bopup.com address. It has been recently moved from bopup.me website where the blog was running for the past 8 years. We believe that the moving is the right decision that allowed us to free the bopup.me domain name. For what purpose? We will announce in the nearest future. Stay connected!



Tuesday, May 30, 2017

Документация Bopup Communication Server на русском языке

Последняя версия 5.1.1 сервера мгновенных сообщений включает переведенный на русский язык файл справки. Таким образом, продукт Bopup Communication Server стал полностью локализованным включая интерфейс пользователя и Мастер Установки.

Документация на русском языке для сервера теперь также доступна онлайн на нашем вебсайте по адресу http://www.bopup.ru/onlinehelp/server/getting_started/overview.html и содержит снимки экрана при работе с продуктом с русскоязычным интерфейсом.

Monday, May 29, 2017

Version 5.1.1 of the IM server is available

We released new version of Bopup Communication Server. The latest release fixes a critical error on moving instant messages and file transfers from Pending to Deleted view in Management Console. It also added context help (.chm file) translated to Russian.

Download Bopup Communication Server version 5.1.1 — A private and self-hosted IM server software for corporate and office networks.

Friday, April 7, 2017

Bopup Messenger has been added to Wine App Database as an application that runs on Mac OS X

We tested our instant messenger apps for Windows PC platform and successfully ran it on Mac OS X under Wine layer. Recent release of Bopup Messenger works correctly on Mac OS version 10.10 "Yosemite" but we will continue it's further testing.

Bopup Messenger running under Wine on Mac OS X

The IM client received "Gold" award that means that the application works with no problems but some minor updates may be required. We noticed that the messenger does not start immediately after it's installation has finished. The application shows that "Client/Server module was not found" and that's a result of missing stardard "mfc42.dll" library that is always present in Windows. In order to resolve this issue "mfc42" DLL must be installed. This can be done using winetricks script.

Find out more about Wine support of current and later versions of Bopup Messenger at
https://appdb.winehq.org/objectManager.php?sClass=application&iId=18179

Tuesday, April 4, 2017

Critial update for previous release of Bopup Messenger for Android app

We need to inform our users that previous version 1.0.17 released 2 days ago has issues with connectivity to the communication server and receiving data back. So we have updated the application and released it's version 1.0.18. If you already downloaded version 1.0.17 then it is strongly required to update it.

Download Bopup Messenger for Android version 1.0.18 — Corporate mobile IM client for office and Internet use

Sunday, April 2, 2017

Messenger app for Android has been updated to version 1.0.17

New version of Bopup Messenger for Android platform is avialable. Version 1.0.17 fixes a crash of the app on opening Settings window occurred on recent versions of Android system and also improves connectivity functions with communication server.

Download Bopup Messenger for Android version 1.0.17.170402 — Secure messenger application that works via it's own IM server