April 20, 2022

Exchange files smoothly without showing file transfer dialogs using the new version of Bopup IM

 Both Bopup Communication Server and instant messenger apps have been updated. The major addition is that now IM software supports sending and receiving files in the messenger clients without displaying separate file transfer windows. So now files can be sent immediately once they are dropped in conversation dialog.

The new version is supported the latest version 5.10.1 of the communication server, Bopup Messenger version 7.3.0 and Bopup Observer version 6.1.0 In order to enable this feature go to Options dialog box in the Management Console of IM server and then switch to File Transfer. Enable "Exchange files without showing file transfer windows in IM clients" option.

Enable smooth file transfer through IM server settings
Enable smooth file transfer through IM server settings

The new version of Bopup Communication Server also improves SQL database maintenance functionality. Now it is possible to specify the number of recent days for which to keep existing data on the communication server during the database cleanup.

Enter the number of days during the database cleanup

Both Bopup Messenger and Bopup Observer clients now come with improved Message History dialog that contains function to remove selected data from the local history archive.

Messages and transfers can be now deleted from the messenger history

Bopup Messenger version 7.3.0 also adds File Transfer and Message History buttons on the conversation toolbar for a rapid sending file to recipient and displaying history for current recipient.

Improved toolbar in the conversation dialog of Bopup Messenger

February 26, 2022

Tips & Tricks: How to install Bopup IM clients for all users on a computer

Both Bopup Messenger and Bopup Observer clients installations occur to current user on a Windows computer by default. This means that automatic startup key in the system registry and program shortcuts are created in Start menu and applied to the user only under which the installation was running.

Another case this critical behavior occurs when the messenger app is deployed and set up remotely using Active Directory Group Policies (GPO) that lets run MSI files. Since such installations are run under System account then no shortcuts are created for any user account in Windows. 

In order to avoid this issue MSI files must be launched with ALLUSERS=1 passed to as a command line parameter. Please note that the parameter is a case-sensitive and must be typed in uppercase.

Example:

msiexec /i bopupmes.msi ALLUSERS=1

We hope that this information helps and makes deploying Bopup IM software much easier and handy.

February 12, 2022

A patch file for Bopup Communication Server version 5.10.0

A recent release of the IM server adds a huge number of improvements and changed to SQL Server database. This may cause issues on version update of the application. We build a special patch tool that fixes errors in the database. 

Download and launch this command line tool on a server running the communication server if you experience issues with starting the service after upgrading the application to version 5.10.0

Download patch file for Bopup Communication Server version 5.10.0


January 20, 2022

Major update of Bopup Communication Server and new version of Bopup Messenger

Bopup Communication Server product has been update to version 5.10.0 This is a major release of the IM server that comes with great improvements, changes and bugfixes. 

First of all we improved SQL database structure by removing unnecessary and adding new indexes to tables that speed up an overall performance. There are also a lot of changes and improvements in the IM service module that operates better and faster on a high number of concurrent users. 

Management Console of the IM server adds a faster load of message log. We improved the lists and now data is shown rapidly even thousands of records are loaded. 

Another improvement is related to displaying charts on the Welcome and other profile pages. We improved SQL queries that select data so now the charts do not delay loading pages.

A new version 7.2.16 of Bopup Messenger is also available. This is a critical release of the instant messenger that resolve the issue with message popup received from non-contacts user. We strongly recommend to update the messenger to the latest version.

Download Bopup Communication Server version 5.10.0 and Bopup Messenger version 7.2.16 — Office IM Suite for encrypted communication between employees


November 21, 2021

Bopup Communication Server version 5.9.3 — Stable IM server with support of thousands concurrent users

 New version 5.9.3 of Bopup Communication Server is released. It is a critical update of the IM server software that fixes many issues and comes with great improvements. 

The general fix relates to a memory leak in the service module. Due to that problem the service could not be even properly stopped and remained in Windows memory all time with "Stopping" status. Another issue was the problem with data update when the service stopped reading data from the SQL database. In addition the service could stop sending News messages after couple hours of running.

We strongly recommend to our customers to update their existing instance of Bopup Commuication Server to the new version to avoid problems described above and the issue with using a huge amount of memory by the IM service.

As always the update procedure is too much simple — just download a new setup package and launch it on the server computer to upgrade program files with keeping all data and settings.

Download Bopup Communication Server version 5.9.3 — Organize secure instant messaging system over hundreds and thousands employees

August 31, 2021

Bopup Communication Server version 5.9.2 adds minor improvements

 We release new version 5.9.2 of the communication server. It is a minor release of the software products that contains few important changes.

Charts in Management Console display data for the last 7 days only

Due to slow operation of the server console on showing charts we decided to decrease the period for which to show the data for. The new version of the IM server now shows charts for the last 7 days instead of 15-day period. This brings an affect on large databases with great number of users and exchanged data. Anyway the charts can be displayed optionally and this feature can be turned off in the server options https://www.bopup.com/onlinehelp/server/options/interface_settings.html

New version of IM Client Configuration Tool 

The setup package of the communication server comes with a new release of the IM Client Configuration Tool that lets configure and manage messenger settings from the server console. The recent version of the tool contains minor fixes and important confirmation box when a server name/address is changed. 

Download Bopup Communication Server version 5.9.2 — High-level IM solution for real-time communications


August 11, 2021

Patch is available to fix SQL errors after IM server upgrade to version 5.9

We stucked with many reports from our customers that started to experince issues with the communication server after applying recent version 5.9 The latest release of Bopup Communication Server comes with great and major changes in SQL database such as new tables, fields, indexes and etc. and all of these additions are added to existing database on version upgrade. Due to unknown reason sometimes most of the changes are not applied that causes the issues in IM service and errors in Management Console.

In order to fix possible upgrade problem and avoid interruption of the IM service after version upgrade we built and released a patch file that fix the database structure. Download the patch using the following link https://www.bopup.com/files/bcsdbpatch-5900.exe and run it on the computer with installed Bopup Communication Server. 

July 22, 2021

Renew subscription for Bopup IM Upgrade Service with great discounts!

We are proud to announce that renewal of Upgrade Service subscription is now available with 20% and 30% discounts! The Upgrade Service offers the use of new versions of self-hosted Bopup IM including both communication server and messenger clients. The service subscription for 1st year is added for free to an initial purchase cost of the IM software but subsequent periods are paid annually. Now new customers may purchase the IM products with subscription for 2-year period with 20% discount or for 3 years with 30% discount.

There are also discounts available for Hosted IM that we also offer. The IM service for 6 months can be purchased with 5% discount and 10% off is available on purchase of 12-month service subscription.

We would be also glad to offer the discounts above to all of our existing customers. Contact us via sales@bopup.com email to get more information.

Renew Upgrade Service subscription with 20% and 30% discounts

July 19, 2021

New version of the IM Server fixes displaying charts and many more

We release a new version 5.9.1 of Bopup Communication Server that is a mior update of the app. This release fixes issues with displaying charts on Dashboard screen in Management Console. Previous versions of the console brought SQL errors if the server database has a lot of users and delivered messages so we had to simplified query statements to get the charts working.

Version 5.9.1 also improves and avoid possible issues with network connections and requests from a huge number of IM clients so now the IM server must work better and faster.

There a lot of other small changes in the server console including app interface and performance.

Download Bopup Communication Server version 5.9.1 — Self-Hosted IM platform for secure corporate communications

July 5, 2021

Overall performance and new function called MyGroups: Meet new versions of IM server and secure messenger

 We are glad to inform that new major updates of Bopup Communication Server and Bopup Messenger are now available. There is a large list of changes and fixes described below:

What's new:

Added MyGroups feature
Recent versions of the software now support MyGroups feature that allow to create user groups directly from instant messenger clients. These function is available to Power User and Adminstrator account types only and it lets users to organize their own groups similar to Messaging Groups created on the IM server. Unlike regular groups MyGroups can be deleted by their owners. For more information about this feature refer online documentation https://www.bopup.com/onlinehelp/server/guide/mygroups/overview.html

Improved overall performance of the IM server
New version of the messaging server improves and fixes structure of the SQL database. We noticed that when the server database grows with a lot of transferred messages, user sessions and other internal information that causes different issues related to overall performance of the IM server. New update adds all necessary indexes and new fields to SQL tables to fix them so now the server should work faster and better.

Many interface improvements
The server console fixes issues in it's interface such moving between elements in the left tree using arrows on the keyboard, saving message/transfer log into text files, displaying last logon time in Find Users view, moving/deleting messages in archive views, and others.


May 1, 2021

Number of connected users, recent delivered data shown in charts. This and others in new version of Bopup Communication Server

 New version 5.8.7 of Bopup Communication Server is available. This version improves many functoins and adds great features in GUI of Management Console.

Graphical charts that display recent data in the console

Most important addition is that now Management Console of the IM server displays charts on it's Dashboard, Account and Group profile pages. The chart show data for recent 15 days of the server activity and allow to view the number of online users, sent message and files for this period.

Dashboard screen displays charts within recent delivered data

Charts on the Dashboard screen show the number of connected users, delivered messages and files per day for the last 15-day period. It is easy now to see how many users have been connected and how many data have been transferred. There is also another chart that shows a total amount of data transferred for that period.

Charts on the account profile page display recent activity by the user per day

The account profile page contains similar chart that show the number of both sent and received private, group messages and file transfers by the user per day for the last 15 days. 

The group profile page with charts of recent activity

Charts on the group profile display the number of messages and documents sent on the group per day during the last 15 days.

Fixes possible issues with sending News messages

We did some changes in the function that transmits News messages from the messaging server. Sometimes the messages did not go if there are too many online users. So we moved that functionality to a separate thread to avoid that.

Fixed issues when running on PostgreSQL database

We found and fixes some errors when the server is running on PostgreSQL database server. Recent versions of the communication server contained bugs on upgrade function

Download Bopup Communication Server 5.8.7 — Self-hosted instant messaging system as a corporate communication solution

March 30, 2021

Configure instant messaging between computers not users

We released new versions of the instant messaging server and client messenger software that add an ability to exchange messages based on computer names instead of users. This allows to use Bopup IM software in those local networks where locations of workstations are much important than users that are working there.

Configure the communication server

New version 5.8.6 of Bopup Communication Server extends built-in Active Directory Import Wizard tool which now allows to search and import computers from LDAP catalog instead of user accounts.

In order to enable this and switch the wizard to the new mode a new hidden setting called "ImportComputersFromAD" must be created in the system registry under application key. Create that numeric setting in HKEY_LOCAL_MACHINE\Software\B Labs\Bopup Communication Server key (or in HKEY_LOCAL_MACHINE\Software\Wow6432Node\B Labs\Bopup Communication Server on 64-bit versions of Windows) and set it's value to "1".

Then run the Active Directory Import Wizard to add computer names available in domain network.

Configure the IM clients

Download recent versions of Bopup Messenger and Bopup Observer. In order to automate setting the local computer name as a default account name used to connect to the IM server in the messengers we added new option called "UseComputerName" in the [HIDDEN] section of the setup.ini configuration file. Set this parameter to "1" to enable the IM client to use local computer name. Then place the setup.ini file into the same folder within MSI setup file of the instant messenger and then install/upgrade the application.

It is possible to create and edit the setup.ini file using IM Client Configuration Tool which provides GUI for easy and handy maangement of client settings. It can be downloaded as a stand-alone app too from https://www.bopup.com/downloads/

Please note that using computer names as account names does not support domain authentication since computers in the Active Directory are different from user account objects. So in this case the Simple Authentication must be enabled on the IM server.

Download the latest versions of Bopup Communication Server, Bopup Messenger and Bopup Observer software — Managed self-hosted client/server platform for secure text messaging and document exchange