A recent release of the IM server adds a huge number of improvements and changed to SQL Server database. This may cause issues on version update of the application. We build a special patch tool that fixes errors in the database.
Download and launch this command line tool on a server running the communication server if you experience issues with starting the service after upgrading the application to version 5.10.0
Download patch file for Bopup Communication Server version 5.10.0
We stucked with many reports from our customers that started to experince issues with the communication server after applying recent version 5.9 The latest release of Bopup Communication Server comes with great and major changes in SQL database such as new tables, fields, indexes and etc. and all of these additions are added to existing database on version upgrade. Due to unknown reason sometimes most of the changes are not applied that causes the issues in IM service and errors in Management Console.
In order to fix possible upgrade problem and avoid interruption of the IM service after version upgrade we built and released a patch file that fix the database structure. Download the patch using the following link https://www.bopup.com/files/bcsdbpatch-5900.exe and run it on the computer with installed Bopup Communication Server.
