October 26, 2011

New magor versions of Bopup IM software are now available!

We glad to announce that we released new major updates both of the communication server and instant messaging client software. Bopup Communication Server 4.0, Bopup Messenger 6.0 and Bopup Observer 5.0 are now available on our website at Download Center

The new releases look and work like prior versions of the software. But great improvements and changes are inside: the software is built on a all-new client/server communication protocol which was improved and made more stable and flexible.

Since version 4.0 of the communication server is incompatible with prior versions of the instant messaging clients then existing IM software should be updated in a right way. Please review the How to upgrade prior versions of Bopup Communication Server to version 4.0 and update the IM clients document which explains how to move and migrate to the new versions both of the IM server and messenger software more quick and easy.

Whats new:

Among a huge number of improvements, changes and additions the new version of Bopup Communication Server introduces a new user account type: "Power User" to addition to existing "Administrator" and "User" types. This account type received permissions to send urgent messages and set advanced options for outgoing file transfers like administrators.

See the table below that shows permissions for all available user account types.

October 7, 2011

Tips & Tricks: How to connect to the communication server outside Windows Domain network?

Sometimes users ask us about how they can connect to Bopup Communication Server from the , for example from a home computer, if Windows Authentication (SSPI) is used by default on the IM server. They are supposed to get the Login pane but the messenger client shows only "User account not found on the IM server" error message and no login and password fields are displayed in the IM client. There is a small trick to enable this:

Create new active and unused user account (with any name) on the communication server and set the Private login/password authentication for it

This will force the instant messenger to display the Login tab when the default authentication fails and allow the user to enter his domain account name in the "DOMAIN\User" format and his password to connect to Bopup Communication Server if first authentication using SSPI returns an error.