Wednesday, August 24, 2016

Known issue: An attempt to create a backup file gives SQL error #5

Many our users faced with an error on creation of a backup file from SQL database maintenance... dialog in Management Console. Once destination folder has been selected the console brings "Cannot open backup device. Operating System error 5" and no backup file is created.

This is a known issue of the IM server application but it does not relate to any error. Since backup files are created by Microsoft SQL Server directly then an account under which database service is running may not have appropriate write permission to chosen folder. Usually this error can occur when a target directory that has been chosen to save a backup file is located in current user's profile folder such as "My Documents", "Desktop", etc. In case of the error try to choose another location to create and save backup file.

We also updated and appended with this information our FAQ section available on the website that contains details on how to Create and restore backups of Bopup Communication Server.

Thursday, August 11, 2016

Bopup Messenger for Android improved support of Google Chromebook devices

New version 1.0.14 of the messenger for Android platform is available for download. It only added support for all-new Google Chromebooks according to Google's guide that says that touchscreen is not now necessary for the application and the following entry was added to manifest file of Bopup Messenger:

 <uses-feature android:name="android.hardware.touchscreen" android:required="false">
Still did not download and never used our IM client for Android platform? Get more details on it's promo website that we launched few weeks ago at www.bopup.im

Download Bopup Messenger for Android version 1.0.14 — Secure business messenger for mobile platform