December 7, 2012

Bopup IM Live Chat is changed but working again

We were experiencing troubles with our Live Chat function on the website in the past few months because the messenger form stopped working in the middle of August 2012. That was very annoying issue and problem for us and our customers. Since our Live Chat feature was based on Windows Live Messenger platform we tried to find some references on Microsoft's website and support forums. But nothing and no one helped us.

We also noticed that a lot of Windows Live platform has been changed in the past months, like live.com, outlook.com websites, and thought all the time that the issue we are having with the Live Chat form is a temporary problem. But we were in wrong...

Confirmed: Microsoft To Kill Windows Live Messenger in 2013
Microsoft has officially confirmed that the company will discontinue Windows Live Messenger in 2013, moving all users over to Skype in Q1. This move will include migrating Messenger’s 100 million users to Skype’s platform.

That's the reason why we were having troubles with our Live Chat website form all the past time — Microsoft is slowly killing services related to Windows Live Messenger platform.

Today we migrated and started to use a new Live Chat feature, it looks simply and works like the form from Microsoft. Thus our Live Chat function has been restored and now available on our websites again. Welcome!

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