October 9, 2012

Structured Contact Lists, instant update of IM client settings... Meet new versions of Bopup IM software!

We are happy to announce that new versions of Bopup IM software have been released. These major updates both of the communication server and instant messenger clients bring all-new and powerful functionality which makes our software more better, handy and useful.

What's new:

Structured Contact Lists

There was very annoying question in our software: plain Contact Lists in the messenger clients. Yes, it works fine if there is a little amount of users on the messaging network. But what's about if there is 50, 100 or more users?

New version 4.1.0 of Bopup Communication Server added a new option that allows to deliver structured, tree-based contacts to connected users. Now users can be shown under their Organizational Units like you they are shown in Management Console on the server.



Instant update of IM clients settings

Another important features is a delivery new and changed settings to the messenger clients without having to wait for a new release. Now client settings can be distributed to users "on-the fly" — on the next connection to the IM server. New versions of the messengers always check for updated settings once they establish a connect with the IM server and download a new set of options if it is available.


Setup.ini Configuration Tool is now a part of the IM server

Do you know about our Setup.ini Configuration Tool? Did you have a chance to use it? Forget about changing and modifying the setup.ini file youself to set the options for the messenger software. Because we built a great tool that let generate or edit existing configuration file through a graphic interface that is similar to the Options dialog of Bopup Messenger.


Now this configuration tool is included to the communication server package. And it is also integrated to server's interface when you create and change IM client settings. Just click to edit the settings and the tool automatically uploads them onto the server.


Multiple conversations are opened in cascade mode

Bopup Messenger added a useful functions that checks and opens multiple sending dialogs in a cascade mode. This prevents a newly opened window from overlapping existings.


Show branding logo in the main window of Bopup Observer

Bopup Observer now shows a branding logo uploaded on the IM server in it's main window too. We added a "Today's Messages" title too (like in Bopup Messenger client) to have a space to get branding logo visible.



Download Bopup Communication Server 4.1.0, Bopup Messenger 6.1.0 and Bopup 5.1.0

August 22, 2012

Our Live Chat support is now working again

We glad to inform customers and visitors that Live Chat sales & support is now available again on our websites. The Live Chat messenger stopped working about 1 month ago due to Microsoft's platform issues and we were not able to response to inquiries and questions via website messenger form. Anyway now it is working again that gives another way to reach us more quicker and faster.

August 21, 2012

New update of Bopup Communication Server is available

Bopup Communication Server version 4.0.14 is now available for download at http://www.bopup.com/downloads/ This is a minor update of the software but it comes with some great improvements.

What's new:

Added option to protect with password a launch of local Management Console

As you know you can manage your communication server remotely from another computer. It is possible just enable appropriate option and protect the sever with a secure password that must be entered during installation of remote Management Console and it's connection to the running instance of the IM server. But now a local installation of the console can be also protected. This version adds a new setting in the Interface tab called "Password protect launch of local Management Console" that asks for the password each time when you run your local Management Console. It is useful if the server computer is shared with users and they can work on it directly or via Terminal Services.


The new option is available only if remote management of the IM server is currently enabled.


Added ability to edit built-in and non-removable @BUILTIN_SENDER account on the IM server

This version of the communication server bring the built-in @BUILTIN_SENDER user account visible for editing in Management Console. This account is used by the server to send News messages and private messages to users and groups from the console. Some users asked us to change it's name because there was no option to change the account details or account name. Now this account is available in the console and you are able to add first and last names, edit it's descriptions, etc. Please note that the account cannot be deleted, disabled, renamed or moved to another Organizational Unit from the "_Default". The main idea was to make the sender name more friendly when it is showing in the messenger clients.


Fixed error in the Setup Wizard that occurs when only the Management Console is installed on Windows 64-bit systems

Version 4.0.14 of Bopup Communication Server also fixes setup error if only the Management Console is installed for remote control of an existing communication server. The error occurred only on Windows x64 platforms on the page of the Setup Wizard that asks the server address and password for connection.


Download the latest version of Bopup Communication Server

August 19, 2012

Annual cost for Upgrade Service is reduced for a small amount of the IM clients

Great news for small-size companies! We reduced the cost for Upgrade Service subscription for our customers who bought a small amount of the instant messengers. Now the annual fee for 10 and up to 20 IM clients is only $55 US. This cost includes upgrades to new versions of the starting from 2nd year. We reduced this price from 125 USD for companies that applied our offer for small-size companies and got the communication server at no cost. 

August 1, 2012

Live Chat is temporary unavailable

We have discovered that Live Chat application on our website at www.bopup.com is unavailable in the past few hours. We think that this is a Microsoft issue because Live Chat function is based on Windows Live Messenger service. We cannot say when it will start working again, and our apologizes for this problem.

Please notice that only website messenger form is temporary not working. Our toll free US/Canada phone within support and sales e-mails work as well.

July 19, 2012

Meet Bopup.It website

Today we launched an Italian version of our website at www.bopup.it Now information about our IM software products available in Italian language within localized versions of the client instant messengers that are offered in Italian too including setup package and user interface. We are glad to support native customers from Italy and Italian-spoken users around the World.

June 1, 2012

Italian versions of the client instant messaging software are available

We are proud to inform our Italian users and customers that now Bopup Messenger and Bopup Observer IM clients are available in Italian language too. Localized versions include independent setup packages in Italian like we have for English, French, Spanish, Dutch, German and Russian languages. All setup packages are available in our Download Center at www.bopup.com/downloads/

Download Bopup Messenger version 6.0.6 and Bopup Observer version 5.0.6

May 31, 2012

The Setup Wizard of the communication server fixes issues with installing product on existing MS SQL Server

New update is available for Bopup Communication Server software. Latest version 4.0.13 fixes issues with installing the communication server on existing Microsoft SQL Server software. The main issue was that the Setup Wizard of Bopup Communication Server could not properly recognize an existing instance of the SQL Server running locally or on remote computer. Even a valid address of the SQL Server was entered. We found that this problem primary depended on a new version of InstallShield software which was changed a few versions ago and now is used to build setup packages of our IM software.

Download the latest version 4.0.13 of Bopup Communication Server 

April 25, 2012

Fixed saving Active Directory (LDAP) Integration settings on the IM server

Today new version of Bopup Communication Server has been released. Version 4.0.12 comes with built-in Microsoft SQL Server 2005 Express that was added in previous version of the server and also fixes problem with saving settings in the "Active Directory (LDAP) Intergation" dialog available in the Tools menu of the Management Console.

The problem with saving LDAP integration settings comes from version 4.0.0 of the communication server in which we moved that options from the Options dialog to a separate window. Starting from that version the Active Directory integration could not even turned on (by default it is off) so it was impossible to search, import and create user accounts "on-the-fly" from the LDAP catalog.

For more information about this feature please refer to online documentation of Bopup Communication Server available at http://www.bopup.com/onlinehelp/server/tools/active_directory_ldap_integration.html

Download Bopup Communication Server version 4.0.12

April 16, 2012

Bopup Communication Server is now shipped with MS SQL Server 2005 Express

We have good news regarding our communication server product. Now it's full setup package comes with built-in Microsoft SQL Server 2005 Express for both 32- and 64-bit Windows systems. The new SQL Server replaced MSDE 2000 software which was included to all previous versions of Bopup Communication Server.

What are benefits of using the new SQL Server software? We agree that size of the new setup package becomes bigger. But the main benefit is that Microsoft SQL Server 2005 Express is supported and can be installed on latest versions of Windows, i.e. Vista, 7 and later. This was the primary issue with the built-in MSDE 2000 software because it is not supported starting from Windows Vista.

Now there are no needs to learn our online guide and to manually install Microsoft SQL Server 2005/2008/2012 Express editions as a host SQL Server for the communication server software. The new setup package solves all these issues and Bopup Communication Server can be easily installed with the built-in SQL Server on all major Windows systems starting from Windows 2000.

Download Bopup Communication Server version 4.0.11

April 13, 2012

Microsoft SQL Server 2012 is fully supported by Bopup Communication Server

We glad to inform our users and partners that the setup of Bopup Communication Server has been tested on Microsoft SQL Server 2012 Express edition. Since that is the latest version of the SQL Server software from Microsoft then it is important to ensure that the server is fully supported by our IM server. The setup went fine with no issues.

We also updated our Step-by-Step Guide to Install Microsoft SQL Server 2005/2008/2012 Express Edition as a Host Database Server for Bopup Communication Server and added SQL Server 2012 to the list of supported versions. The download links for SQL Server 2005 and 2008 were also changed and now point to Microsoft SQL Server 2005 SP4 and Microsoft SQL Server 2008 SP3 setup packages.

April 11, 2012

Improved Live Chat support on Bopup.com

This is just a notification for our clients and customers about minor but useful improvements of Live Chat messenger available at www.bopup.com website. Now it's chat window can be resized in Microsoft Internet Exporer and other major web browsers. The messenger pop up window is also painted in orange color similar to a theme of a whole website.

Another great improvement is that a new floating bar painted green with "Live Chat" title added on the left of the pages. You always see it even you scroll the page up or down.

Do not forget that you can always and quickly contact us if you have some issues, problems or inquiries regarding our software, it's functions and pricing model. It is easy to start a live chat. Just click the Live Chat link on the top right of each page on the website or use the Request for a Live Chat link at the bottom under the Question & Support title.